Receptionist / Bartender (Crew Member) - MOXY London Stratford

Hotel Co 51; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fast-growing hotel operator is seeking motivated individuals for operational roles that involve managing guest check-ins, overseeing food and beverage services, and maintaining staff collegiality. Ideal candidates should possess experience in the service industry, strong customer service skills, and familiarity with hotel management systems such as Opera. The position offers discounted rates at Marriott hotels and a dynamic working environment where team spirit and service excellence are paramount.

Benefits

Discounted room rates

Discount on food and beverages

Enhanced maternity/paternity/adoption pay

Pension scheme

Twenty-eight holidays annually

Qualifications

• Experience within the service industry.
• Knowledge of Food Safety & Licensing laws.
• Personal experience of travel and the travel industry.

Responsibilities

• Manage hotel room inventory and checking guests in/out.
• Operate Food & Beverage outlets.
• Follow all food safety and health policies.

Skills

Customer service

Communication

Problem-solving

Multi-tasking

Tools

Opera

Micros

Job description

Responsibilities

• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
  Confident communicator comfortable in a fast-paced service focused role.
• Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home
• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn't the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Qualifications / Profile

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

About Hotel Co 51

Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

About Moxy Hotels

Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe, North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all - forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Benefits

• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)
• A personality assessment can be part of the recruitment process