Receptionist (Bank)

Gold Care Homes; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A nursing home in the City of London is seeking a professional Receptionist to manage client interactions and support daily operations. As the first point of contact, you'll greet visitors, handle phone inquiries, and assist with clerical tasks. Ideal candidates will have customer service skills and at least 2 years of experience in a similar role. Benefits include a salary of £13.00 per hour and various employee perks.

Benefits

Employee Assistance Programme

Professional Development

Blue Light Card

Qualifications

• 2+ years experience working in a similar role.
• Professional appearance and manner.
• Ability to work effectively and efficiently with a team.

Responsibilities

• Greet clients and visitors in a polite manner.
• Answer, forward, and screen phone calls.
• Maintain a neat, clean, and safe reception area.

Skills

Customer service skills

Multitasking

Organizational skills

Verbal communication

Written communication

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

About the Home:

Lansdowne Care Home is a warm and welcoming purpose-built nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults.

About the Receptionist Position:

As a Receptionist at Lansdowne Care Home, you’ll be our clients' first point of contact, greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home, our Receptionist will be willing to work with visitors to address their needs.

Additionally, you’ll be responsible for performing clerical tasks that support the care home's daily operations. From answering phone calls, distributing mail, and scheduling meetings, you’ll have a hand in all parts of the business.

Receptionist Responsibilities:

• Greet clients and visitors in a polite manner, offering your assistance
• Notify employees of visitor arrivals
• Answer, forward, and screen phone calls and general email inquiries
• Assist with various daily operations, including making copies, sending faxes, taking notes, and scheduling meetings
• Sort and distribute daily mail and package deliveries
• Prepare meeting and training rooms as needed
• Maintain a neat, clean, and safe reception area

Receptionist Requirements:

• Associate or Bachelor's degree preferred but not required
• [2+] years experience working in a similar role
• Professional appearance and manner
• Excellent customer service skills
• Familiarity with a variety of computer software, including Microsoft Office
• Excellent written and verbal communication skills
• Superb multitasking and organizational skills
• Ability to work effectively and efficiently with a team

Benefits:

• Salary £13.00 per hour
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend