Receptionist - Bank

NHS; Bagshot; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable healthcare organization in Bagshot seeks a dedicated Receptionist to serve as the first point of contact, providing high-quality customer service and administrative support. Responsibilities include answering calls, managing enquiries, and maintaining databases. The ideal candidate will have excellent communication skills, a friendly attitude, and experience in problem-solving. Join our supportive team that values compassion and excellence in care. Comprehensive training and a positive working environment are provided.

Qualifications

• Excellent communication skills, both verbal and written.
• Positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception.
• Completing reception-related administration and maintaining databases.
• Maintaining the general tidiness of the reception area.

Skills

Excellent communication skills, both verbal and written

Positive, friendly, and welcoming attitude

Exposure to problem-solving and client complaints

Job description

This temporary Receptionist role at Avery Healthcare's Bagshot location offers an excellent opportunity to join an award-winning team that is committed to providing exceptional care and support to its residents. As the first point of contact, you will be responsible for delivering professional, high-quality customer service while also providing a range of administrative support.

Main duties of the job

As a Receptionist at Avery Healthcare, your primary focus will be to offer professional, high-quality customer service to all visitors, residents, and staff. You will be responsible for answering the telephone, responding to enquiries, redirecting calls, and recording messages. Additionally, you will assist with various administrative tasks, such as maintaining databases, providing administrative support to the General Manager, and ensuring the reception area is well-maintained.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of "creating meaningful lives together." They are passionate about creating an enriching environment for both residents and team members, offering exceptional care across their growing network of over 100 homes.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

Other responsibilities will include:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have excellent communication skills both verbal and written.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem‑solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Qualifications

• To be successful in this role, you should have excellent communication skills, both verbal and written, as well as confidence in using computers. A positive, friendly, and welcoming attitude is also essential, along with previous exposure to problem‑solving and client complaints.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.