Receptionist

Moor Hall Hotel & Spa; Sutton Coldfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-established, family-run business in Sutton Coldfield is looking for a Full-Time Receptionist to join their front desk team. The ideal candidate will have a positive attitude and excellent communication skills, providing exceptional service in a fast-paced environment. The role offers a full-time contract with pay up to £12.21 per hour, additional benefits like holiday entitlement, discounts, and meals on duty. Apply now to be part of our welcoming team!

Benefits

Pay for all hours worked

Additional holiday entitlement for long service

Enhanced pay for key bank holidays

Company Reward Scheme

Generous hotel and dining discounts

Employee Assistance Programme

Free onsite parking

Uniform provided

Meals on duty

Qualifications

• Passionate about providing exceptional customer service.
• Desire to go the extra mile for guests.
• Thrives in a people-facing role.

Responsibilities

• Join our fantastic front desk team.
• Provide exceptional service to guests.
• Collaborate in a fast-paced team environment.

Skills

Excellent communication skills

Organisational skills

Ability to multi-task

Friendly and approachable personality

Job description

Join Our Team as a Full Time Receptionist at Moor Hall Hotel & Spa

Location: Moor Hall Hotel & Spa, Sutton Coldfield

Position: Receptionist (Full-Time)

Hours: 37.5 hours across 5 days, including weekends

Shift Patterns

• 7:00am – 3:30pm
• 10:00am – 6:30pm
• 2:30pm – 11:00pm

Are you passionate about providing exceptional customer service?

We are looking for a welcoming and enthusiastic Receptionist to become part of our fantastic front desk team. This is a brilliant opportunity for someone who thrives in a people‑facing role and wants to grow their hospitality career in a supportive, family‑run environment.

What We’re Looking For

• A friendly, approachable personality with a positive, can‑do attitude
• Excellent communication and organisational skills
• Ability to multi-task and work collaboratively in a fast‑paced team environment
• A strong desire to go the extra mile for our guests

What We Offer

• A permanent full-time contract
• Up to £12.21 per hour
• Pay for all hours worked
• Additional holiday entitlement for long service
• Enhanced pay for working on key bank holidays
• Access to our Company Reward Scheme
• Generous hotel and dining discounts
• Employee Assistance Programme
• Free onsite parking
• Uniform provided
• Meals on duty

This is your chance to join a well-established, family-run business.

Apply now and bring your enthusiasm to our front desk team!