Receptionist

Rodericks Dental; South Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading dental practice in Ripon is seeking a dedicated Receptionist to provide an exceptional patient journey. Responsibilities include managing diaries, liaising with dental laboratories, and ensuring a high standard of customer service. Ideal candidates will have strong communication skills, attention to detail, and a positive nature. The role offers a competitive salary, practice performance bonus scheme, and comprehensive training. If you're passionate about dental care and excel in a team environment, apply now.

Benefits

Tiered salary based on experience

Retail discounts and deals

Annual leave increases with service

Extra day of annual leave for your Birthday

Comprehensive training

Qualifications

• Ability to easily build rapport, and work to a high level of customer service.
• Passionate about driving the success of the practice by seizing opportunities.
• Comfortable working to practice KPIs (call answer rate, data capture and rebooking).

Responsibilities

• Providing an exceptional patient journey both in person and over the phone.
• Managing the diaries and making sure that the time is filled correctly.
• Completing relevant forms for NHS and private schemes within a specified timescale.

Skills

Customer service skills

Ability to build rapport

Knowledge of dental treatment options

IT skills

Attention to detail

Job description

Job Type: Permanent | Job Sector: Health, Medicine | Region: Yorkshire | Location: Ripon | Salary Description: Competitive Salary + practice performance bonus scheme | Posted: 04/12/2025 | Recruiter: Rodericks Dental

Role Description

Receptionist Location: Beech House Dental. HG4 1HN. Hours: 40 per week.

Benefits

• Tiered salary based on experience and skills
• Retail discounts and deals through our easy‑to‑use app
• Annual leave that increases with length of service
• Extra day of annual leave for your Birthday!
• Comprehensive training (including online and in person courses)
• Refer a friend scheme

Key Responsibilities

• Providing an exceptional patient journey both in person and over the phone
• Managing the diaries and making sure that the time is filled correctly
• Working with the team to understand the full range of NHS and Private treatment options available within the practice
• Completing relevant forms for NHS and private schemes within a specified timescale
• Taking payments and chasing outstanding patient debt
• Liaising with dental laboratories, supply companies and other organisations

Key Skills and Experience

• Ability to easily build rapport, and work to a high level of customer service
• Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
• Passionate about driving the success of the practice by seizing opportunities
• Able to follow processes and work in a structured and organised way
• Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
• IT skills with the ability to learn SOE software
• Positive nature – Able to show resilience and always work in a composed manner
• Strong attention to detail
• An excellent team player

If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click "Apply" now.