Receptionist

Susan Hamilton Group; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Liverpool is seeking a professional Hotel Receptionist to join their team. The successful candidate will have experience with the OPERA Hotel Management System and demonstrate excellent communication skills and a professional appearance. Responsibilities include welcoming guests, managing check-ins and check-outs, handling payments, and ensuring guest satisfaction. A willingness to work shifts, including weekends and holidays, is essential.

Qualifications

• Proven experience using OPERA Hotel Management System.
• Professional appearance and attitude required.

Responsibilities

• Welcoming and assisting guests in a friendly and professional manner.
• Handling check-ins and check-outs using OPERA system.
• Managing reservations and guest inquiries.
• Handling payments and maintaining accurate records.
• Ensuring guest satisfaction at all times.

Skills

Excellent communication and customer service skills

Ability to work shifts, including weekends and holidays

Strong organizational and multitasking abilities

Tools

OPERA Hotel Management System

Job description

We are seeking a professional and well-presented Hotel Receptionist to join our hospitality team.

Requirements

• Proven experience using OPERA Hotel Management System
• Excellent communication and customer service skills
• Ability to work shifts, including weekends and holidays
• Strong organizational and multitasking abilities
• Professional appearance and attitude

Uniform Requirements (Mandatory)

• Black long-sleeve shirt
• Black tie
• Black pants
• Black formal shoes

Responsibilities

• Welcoming and assisting guests in a friendly and professional manner
• Handling check-ins and check-outs using OPERA systemManaging reservations and guest inquiries
• Handling payments and maintaining accurate records
• Ensuring guest satisfaction at all times

INDLP