Receptionist

ISS Facilities Services; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a friendly and professional Receptionist in London. The role involves managing visitor access, providing first-class service, and acting as the main point of contact in a vibrant office environment. Candidates should possess strong interpersonal skills and excellent PC proficiency. This position offers a permanent contract in a dynamic environment.

Qualifications

• Bubbly, personable, and approachable personality.
• Friendly, engaging, and customer-focused attitude.

Responsibilities

• Greet and welcome all visitors, providing a professional reception experience.
• Manage visitor access and issue passes for events.
• Support the hospitality team with on-site coordination.

Skills

Excellent PC skills

Strong interpersonal skills

Ability to create positive first impressions

Confident and professional demeanor

Customer-focused attitude

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Location: London, EC4M 9A

Hours of work: 40

Contract Type: Permanent

We are looking for a friendly and professional Receptionist to provide first-class service in a vibrant office environment.

You will be responsible for meet-and-greet duties, issuing passes, and being the main point of contact for visitor and colleague requests.

Responsibilities

• Greet and welcome all visitors, providing a professional first-class reception experience.
• Manage visitor access and issue passes, including for events with high footfall.
• Act as the first point of contact for visitor and staff requests, including ad-hoc support.
• Assist with event setup, including managing reception tables and coordinating visitor flow.
• Maintain a professional and tidy reception area at all times.
• Support the hospitality team with on-site coordination, e.g., food or refreshments for events.
• Communicate effectively with internal staff and visitors to ensure smooth operations.

Qualifications and Skills

• Bubbly, personable, and approachable personality.
• Excellent PC skills with experience in Word & Excel
• Strong interpersonal and communication skills.
• Ability to create positive first impressions and build rapport quickly.
• Confident and professional demeanour in a front-of-house environment.
• Friendly, engaging, and customer-focused attitude.

About the Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]