Receptionist

Hotel Du Vin; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hotel chain in Edinburgh is seeking a passionate Receptionist to join their team. As the first point of contact, you will provide excellent customer service and ensure guests feel valued. Ideal candidates should display natural charm and a strong attention to detail. Opportunities for progression into supervisory roles are available, along with support for development within the company.

Benefits

Opportunities for progression

Internal development support

Apprenticeship scheme

Qualifications

• Natural hospitality charm and a passion for service.
• Ability to make guests smile and feel valued.
• High standards and attention to detail.
• Team player with a positive attitude.

Responsibilities

• Providing excellent customer service and hospitality.
• Handling guest queries with professionalism and charm.
• Maintaining high standards of presentation and service.
• Contributing to a welcoming and friendly environment.

Skills

Customer service

Hospitality charm

Attention to detail

Team player

Job description

Receptionist, Hotel du Vin
Salary: £12.70
Hours per week: 20
Type of contract: Permanent
Location: Cambridge

Job Description

We are looking for a friendly, passionate, and energetic receptionist to join the team at Hotel du Vin. As the face of our hotel, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable.

Key responsibilities include:

1. Providing excellent customer service and hospitality.
2. Handling guest queries with professionalism and charm.
3. Setting the tone for guests' visits and ensuring their expectations are exceeded.
4. Maintaining high standards of presentation and service.
5. Contributing to a welcoming and friendly environment.

Qualifications and Attributes

• Natural hospitality charm and a passion for service.
• Ability to make guests smile and feel valued.
• High standards and attention to detail.
• Team player with a positive attitude.

Opportunities

This role offers potential for progression into supervisory positions. We actively support internal development and encourage employees to grow within the company. After completing your probationary period, you may be eligible to enroll in our apprenticeship scheme, with a goal of onboarding 100 new apprentices by the end of the year.