Reception Supervisor

Bromley by Bow Health Partnership; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community health organization in Greater London is seeking a dedicated individual to oversee team supervision and engage with patients across various platforms. The role involves managing the daily workload and training Patient Assistants, ensuring quality service within a supportive environment. This position requires 32 hours of work per week, offering an inclusive approach to recruitment to make the process accessible for all candidates.

Responsibilities

• Supervise the day-to-day workload of the team.
• Engage and communicate with patients through various means.
• Conduct training sessions with Patient Assistants.

Job description

Overview

To support the Partners in delivering the Vision, Mission and Values of the Bromley by Bow Health Partnership.

Responsibilities

• Team Supervision and Line Management
• Supervision of day to day workload of the PAT
• Contact with patients in reception, through phones or via digital means
• Training with Patient Assistants
• Engagement with patients

Bromley by Bow Health Centre are part of the Bromley by Bow Partnership – we have a list size of around 7500.

The position is for 32 hours a week between Monday and Friday.

EEO Statement

We are committed to taking an inclusive approach to recruitment and making it easy for people who feel nervous when doing interviews.