Reception Helpdesk Assistant

Durham University; Woodside; On-site; GBP 23,000 - 25,000; Part time

Job summary

A prominent higher education institution in the United Kingdom is seeking a Reception Helpdesk Assistant to provide reception services and support to staff, visitors, and students. Responsibilities include greeting visitors, offering assistance, and performing administrative tasks at the front desk. The role is set within a supportive environment until 23rd December 2023. The salary range for this position is between £23,751 and £24,570, reflecting the importance of customer service in enhancing user experience.

Responsibilities

• Provide welcome service and greet staff, visitors, students, and building users.
• Assist with directions and provide information to visitors and staff.
• Perform front‑desk administration tasks as required.

Job description

Position Summary

As Reception Helpdesk Assistant, you will provide reception services and administration of the front‑desk, including welcoming staff, visitors, students and users of the building, and offering assistance, directions and information.

Responsibilities

• Provide welcome service and greet staff, visitors, students, and building users.
• Assist with directions and provide information to visitors and staff.
• Perform front‑desk administration tasks as required.

Position Details

Job Title: Reception Helpdesk Assistant

Department: Estates and Facilities Directorate

Accommodation and Commercial Services

Grade: Grade 3

Salary Range: £23,751 – £24,570

Working Arrangements: Fixed‑term until 23rd December 2023