Reception/Administrator

SeeMeHired; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A professional services provider in Coventry seeks a Receptionist to greet visitors, manage correspondence, and provide administrative support. Ideal candidates will have relevant industrial or construction experience and demonstrate strong communication skills. This role emphasizes customer satisfaction and teamwork, with responsibilities including visitor management and event organization.

Qualifications

• Relevant experience from industrial or construction sectors required.
• Proven ability to work independently and in a team.
• Assertive, confident demeanor to build trust and rapport.

Responsibilities

• Greet visitors and customers professionally.
• Manage calls, emails, and postal correspondence.
• Coordinate visitor sign-in procedures.
• Assist with onboarding new staff.
• Maintain a tidy reception area.

Skills

Customer-focused approach

Exceptional communication skills

Organisational capabilities

Job description

Reception Duties

• Greet visitors and customers in a courteous and professional manner
• Manage incoming calls, emails, and postal correspondence
• Maintain a tidy and welcoming reception area
• Coordinate visitor sign-in procedures and issue passes
• Liaise with couriers
• Ensure compliance with health and safety procedures for visitors

Administrative Support

• Prepare and distribute internal communications and documents
• Book meeting rooms and manage room calendars
• Maintain office supplies and place orders when necessary
• Assist & support other departments with ad hoc tasks
• Update internal contact lists and directories
• Assist with onboarding new staff (e.g., issuing access cards, welcome packs)
• Help organise company events or meetings
• Demonstrates a strong customer-focused approach, ensuring customer satisfaction and service excellence
• Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally
• Proven organisational and administrative capabilities, with attention to detail and time management
• Comfortable working independently or collaboratively within a team environment
• Maintains current business knowledge and industry awareness, contributing to informed decision-making

Qualifications / Desired criteria

• Brings relevant experience from industrial or construction sectors
• Assertive and confident in a sociable manner that builds trust and rapport without confrontation