Reception & Admin Specialist — Flexible Hours

NHS; Ferndown; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Ferndown is seeking a receptionist to join their friendly team. The ideal candidate should have experience in customer service, be flexible, and capable of working under pressure. Duties include assisting patients either in person or via telephone and providing support to the practice team. A smart appearance and ability to maintain confidentiality are essential. This rewarding role also offers training for those without NHS experience.

Qualifications

• Experience in a customer service environment is preferred.
• Experience with Microsoft Office software is required.

Responsibilities

• Provide general assistance to the practice team.
• Project a positive and friendly image to patients.
• Assist patients and visitors both in person and over the phone.

Skills

Customer service experience

Flexibility

Ability to work under pressure

Confident in communication

Microsoft Office skills

Education

Good standard of general education

GCSE Mathematics or equivalent

GCSE English or equivalent

Further education

Job description

A healthcare provider in Ferndown is seeking a receptionist to join their friendly team. The ideal candidate should have experience in customer service, be flexible, and capable of working under pressure. Duties include assisting patients either in person or via telephone and providing support to the practice team. A smart appearance and ability to maintain confidentiality are essential. This rewarding role also offers training for those without NHS experience.