Rail Operations Manager – Safety & Team Lead

FirstGroup; Angmering on Sea; On-site; GBP 40,000 - 55,000; Full time

Job summary

A new railway operator is seeking an Operations Manager in Angmering on Sea to lead a team focused on safety and customer service excellence. This role involves managing team performance, driving training initiatives, and ensuring compliance with operational standards. To succeed, you must have an A1 Assessor qualification and robust management skills. The role offers a minimum of 10% defined contribution pension, free travel perks, and various discounts on gym memberships and lifestyle products.

Benefits

Defined Contribution Pension Scheme

Employee Assistance Programme

Discounted Gym Membership

Free travel on Lumo services

Qualifications

• Must have strong customer and people management skills.
• Be digitally capable and adaptable to new technology.

Responsibilities

• Manage a team of customer drivers, ensuring high operational standards.
• Drive performance improvement and manage attendance.
• Coordinate training and development for team members.

Skills

Customer service skills

Safety-conscious mindset

People management

Education

A1 Assessor / TAQA Level 3 qualification

Job description

A new railway operator is seeking an Operations Manager in Angmering on Sea to lead a team focused on safety and customer service excellence. This role involves managing team performance, driving training initiatives, and ensuring compliance with operational standards. To succeed, you must have an A1 Assessor qualification and robust management skills. The role offers a minimum of 10% defined contribution pension, free travel perks, and various discounts on gym memberships and lifestyle products.