Quality Standards Manager

British Amateur Gymnastics Association (The); Telford; Hybrid; GBP 38,000; Full time

Job summary

A national governing body for gymnastics is seeking a Quality & Standards Manager based in the UK. This full-time role is crucial for leading the quality development of gymnastics education and ensuring standards are met across the organisation. Responsibilities include overseeing the Tutor/Assessor workforce and driving quality assurance processes. The position offers a competitive salary and promotes a culture of inclusivity. Applications are encouraged from all backgrounds.

Benefits

39 days annual leave

2 wellbeing days per year

Weekly exercise and wellbeing hours

Qualifications

• Proven experience in managing teams and projects.
• Expertise in standards implementation and quality assurance.
• Strong analytical skills for data interpretation.
• Background in budgeting for quality assurance initiatives.

Responsibilities

• Lead recruitment and development of Tutor/Assessor/IQA workforce.
• Ensure quality assurance of learning and development products.
• Manage projects and staff to improve quality assurance systems.

Skills

People and project leadership

In-depth knowledge of quality assurance

Understanding analytics

Budgeting and financial management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Gymnastics isn't just a sport-it's a powerful force for change.

We believe in the power of gymnastics to change lives, enrich communities, and deliver an uplifting gymnastics experience for all across the UK.

At the heart of this are the people who make up the gymnastics community - gymnasts, parents, coaches, clubs, officials and volunteers - working together in communities across the country. As the national governing body for gymnastics in the UK, we work in partnership with our members to lead, support and inspire, helping to shape a bright future for our sport.

Our vision, Leap Without Limits, is underpinned by the values of being Aspirational, Supportive and Inclusive. Together, we're building a sport where everyone feels welcomed, encouraged and able to thrive. This role is an important part of making that vision a reality.

British Gymnastics has the following permanent full-time post:

Quality & Standards Manager

37 hours per week

Salary £37,299 per annum

39 days annual leave (including Bank Holiday and Company days) + 2 wellbeing days a year + weekly exercise and wellbeing hours

This is a dual based role working from Lilleshall National Sports Centre, nr Newport, Shropshire (2 days a week) and from home

Role Summary:

The overall purpose of this role is to lead the development, implementation and ongoing administration of systems and processes that drive the quality development of British Gymnastics' Tutor/Assessor/IQA workforce and the quality assurance of learning and development provision across British Gymnastics. The role is designed to help ensure high quality learner interactions with British Gymnastics' learning and development provision that align to national standards and meet UK workforce governance policy.

* Please refer to the Role Profile for Full details *

Main Areas of Responsibility:

1. Leads the quality development and improvement of the gymnastics Tutor/Assessor/IQA workforce

Typical Activities:

• Lead the recruitment, onboarding and ongoing development of the Tutor/Assessor/IQA workforce
• Lead the development, implementation and monitoring of a Tutor/Assessor/IQA workforce license
• Gather, interpret and use monitoring and evaluation data and insight to inform recommendations for workforce development activities

2. Lead the quality assurance of British Gymnastics learning and development products and services

Typical Activities

• Lead the development, implementation and delivery of a right touch internal quality assurance strategy that is fit for purpose for the Gymnastics environment and in line with associated national standards and workforce governance policies and procedures
• Develop systems and processes to receive, check and confirm evidence of CPD aligned to workforce governance requirements and internal/external license/reward and recognition requirements
• Take responsibility for the organisational compliance and alignment to partnership agreements with, for example, an external quality assurance partner
• Lead the management of complaints and appeals processes related to learner experiences

3. Leadership and management of people, process and projects

Typical Activities:

• Line management responsibility for a team responsible for the implementation of quality assurance and improvement systems and processes. the design of artwork and creation of digital content

• Working with team to co-create, agree, and monitor progress against personal and professional development objectives and priority deliverable

Role requirements

1. Knowledge, Skills and Expertise

This role requires the holder to possess:

• People and project leadership and management.
• In-depth knowledge of quality assurance, standards implementation and development
• Deep understanding of British Gymnastics coaching, tutoring, assessing and internal quality assurance credentials and mechanisms
• Understanding analytics; for collating and interpreting data, using insight to support actions, plans and reports
• Budgeting and financial planning/management. Providing expertise into the quality assurance and development of standards through use of insight, metrics and data to support decision-making operationally and strategically

2. People

For the successful delivery of projects, this role requires the holder to share knowledge with colleagues, budget holders and project teams. Additionally, to have formal line management responsibility of staff and informal support responsibility for other colleagues, volunteers and partners who are involved in the development and delivery of the projects.

To be effective the role holder requires a sense of teamwork, as well as the ability to successfully influence and negotiate with colleagues across the business to aid the achievement of strategic priorities.

3. Shaping Direction

This role requires the holder to plan and monitor their own work programme and support the programming of others', including:

• Testing, monitoring and analysing the impact of course/content development

• Planning and monitoring of the wider workforce/team development needs and opportunities for education, training and development to drive quality, consistency and standards

• Planning and monitoring the QA strategy implementation, plans, processes and outcomes aligned to data and insight gained from learner evaluations and feedback to inform learning design improvements

To be effective in the role the holder will need a good understanding of British Gymnastics learning and development provision, current British Gymnastics resources and the wider agenda for teaching, learning and eLearning/digital learning.

4. Developing Solutions

This role requires the holder to work with the Head of Learning Design and Quality Improvement to analyse and resolve a number of problems/issues, including:

• Providing expertise into the quality assurance and development of standards through use of insight, metrics and data to support decision-making operationally and strategically

• Holding challenging conversations, meetings and chairing groups to review and improve standards of learning and development provision

• Develop robust systems and processes led by data and insight to improve Tutor, Assessor and QA operations and impact

5. Decision Making

This role requires the holder to make decisions and recommendations in relation to own workload and where necessary direct that of others; to contribute to department project plans and activities; to contribute to decisions regarding course development and training materials and to support the broader cultural extended leadership and management of the department.

6. Communicating

This role requires the holder to be a key point of contact for designated Technical Committees/Subject Matter Experts; to demonstrate effective customer service and communication skills in order to build/maintain positive relationships with colleagues and partners; and promote/deliver a proactive resource and programme service appropriate to the current and future needs of the sport.

The role holder must work in partnership with internal and external colleagues to ensure British Gymnastics strive to be world-leading in this area of the business.

Closing date for applications: Midnight on 6th December 2025

Interview date: 10th December 2025

How to apply

Click 'Apply' to upload your CV and a covering letter. In your covering letter, please tell us how you meet the requirements of the role, as outlined above and in the Role Profile.

We are committed to building a diverse and inclusive organisation. We particularly welcome applications from women, people with disabilities, people from ethnically diverse communities, and people who identify as LGBTQIA+, as these groups are currently under-represented in our workforce.