Quality and Safety Administrator | Yorkshire Ambulance Service NHS Trust

Yorkshire Ambulance Service NHS Trust; Newton Hill; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prominent healthcare provider in the UK seeks a full-time administrator to support the safeguarding team. The role involves database management, data analysis, and supporting the Head of Safeguarding, with flexible hybrid working options. Ideal candidates should possess strong communication skills and adaptability, and have experience in a healthcare setting.

Benefits

Flexible working hours

27 days annual leave

Contributory Pension

NHS Discounts

Employee assistance service

Career progression opportunities

Qualifications

• Experience in administration within a healthcare setting is preferred.
• Familiarity with online electronic systems.
• Ability to manage time effectively and prioritize tasks.

Responsibilities

• Manage the paediatric liaison / child frequent caller databases.
• Support the Head of Safeguarding with administrative duties.
• Data gathering and analysis for quality practice.
• Build effective relationships with internal and external partners.

Skills

Team player

Adaptability

Self-motivated

Excellent communication skills

Tools

Microsoft Teams

Job description

Are you passionate about safeguarding children and adults at risk and have the commitment to working in a fast paced, forward thinking, dedicated team? If the answer to this is ‘yes’, then we’ve an exciting opportunity waiting for you.

Due to career advancement within the team, we are currently seeking a full time administrator on a permanent contract. Job share will be considered.

The post involves supporting the safeguarding team which is part of the wider Quality & Safety Team of the Quality, Governance and Performance Assurance Directorate.

The base for this role is the Trust HQ at Springhill, Wakefield but the team are hybrid working – both at Trust HQ or remote working from home. The ability to utilise online electronic systems such as Microsoft Teams is essential to support ongoing remote working.

The successful candidate will need to be a team player who is adaptable, self‑motivated and innovative.

The working hours of the safeguarding team are Monday‑Friday 9‑5pm.

Interviews for shortlisted candidates will be conducted on 10th December 2025.

Responsibilities

• Manage the paediatric liaison / child frequent caller databases and associated administration.
• Management of safeguarding concerns and enquiries internally and externally using Datix and ambulance systems to collect information and prepare for clinician review.
• Directly support the Head of Safeguarding with administrative support.
• Data gathering and analysis to support quality practice.
• Support the dissemination of learning and training.
• Use excellent communication skills to build strong, effective relationships with all internal and external partners.
• Contribute to the audits and support compliance with statutory and regulatory requirements.
• Prioritise tasks and manage conflicting demands on time and resources to deliver objectives through effective time management.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,000 staff, who together with over 1,300 volunteers, enable us to provide a vital 24‑hour, seven‑days‑a‑week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working including hybrid working.

Benefits

• Flexible working including part‑time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service
• Contributory Pension
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes
• Dedicated employee assistance and counselling service
• Opportunities for research participation, career progression and ongoing development
• Well respected, committed and supported staff networks for our workforce

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

This advert closes on Sunday 30 Nov 2025