Qualified Inspector - Medical Repair Service

OLYMPUS EUROPA SE & CO. KG; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading medical device company in Southend-on-Sea seeks a Qualified Inspector for its Medical Repair Service. The role involves inspection, disassembly, and repair of medical devices while ensuring compliance with quality and safety standards. Candidates should have a minimum of 5 GCSEs and technical experience. Benefits include a competitive salary, private medical cover, and a comprehensive pension scheme. This role emphasizes detail-oriented work and effective communication to enhance customer satisfaction.

Benefits

Competitive salary

Generous annual leave

Private medical cover

Comprehensive pension scheme

Annual health check

Employee Assistance Program

Subsidised staff restaurant

Discounted gym memberships

Qualifications

• Prior experience in a technical role or fine hand skills.
• Ability to understand written technical information.
• High attention to detail required.

Responsibilities

• Implement quality and regulatory requirements.
• Disassemble, refurbish, and repair products.
• Ensure compliance with health and safety standards.
• Use specialized tooling for repairs.
• Record all repair information accurately.

Skills

Attention to detail

Clear communication skills

Problem solving

Technical understanding

Computer literacy

Education

5 GCSEs (or equivalent)

Job description

Qualified Inspector - Medical Repair Service

KeyMed (Medical & Industrial Equipment) Ltd. (OKM) | Chief Manufacturing and Supply Officer

A global leader in the medical device and technology industry, for more than 100 years Olympus has focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.

This role sits within our medical repair service and is involved in the inspection and disassembly of endoscopes pre‑repair, final inspection and preparing endoscope for dispatch by following approved processes and procedures.

Your responsibilities

• Implement all applicable regulatory and quality requirements as stipulated within the KeyMed Quality Manual, Quality Policy, and Quality Objectives.
• Implement all applicable Health, Safety and Environmental requirements as stipulated within the HSE Manual, HSE Policies, and HSE Objectives.
• Product disassembly, refurbishment, repair, assembly and testing processes depending on stage requirements in accordance with the Technical Services Global Guidelines and relevant regulatory standards.
• Repair in line with method sheets and/or repair manuals, including other relevant processes and procedures.
• Adhere to health and safety requirements as determined by the risk assessment. Escalate incidents, near misses and identified hazards.
• Be responsible for the quality of the product for the designated stage of the repair, meeting the minimum target requirements, including inspection checks throughout the repair process.
• Achieve customer satisfaction by working to the required productivity and quality requirement and in line with divisional goals.
• Use specialist calibrated tooling and test equipment defined for the repair process.
• Adopt a continuous improvement mindset and work to relevant Lean and 6S expectations.
• Use service management and administration systems to record all relevant information for the repairs, including the process times.
• Follow Shop Floor Management in your area by using the FIFO (First In, First Out) principle for repairs and support effective WIP (work in progress) management within the process.

Qualifications

• 5 GCSEs (or equivalent)
• Ability to understand written technical information
• Previous experience in a technical role or fine hand‑skills gained through other means which support the application
• Clear and concise communication skills
• High attention to detail
• Problem solving and fault‑finding abilities
• Good computer literacy, including the use of e‑mail and data entry

Physical Requirements

• Requires you to be on your feet for extended periods of time during general day‑to‑day activities.
• Carrying out inspections involves light duty manual work; may be done whilst seated or standing at a designated bench/stage.
• Movement throughout the workshop required to access various equipment.

Core Values

• Patient Focus – we put patients at the heart of everything.
• Integrity – we do the right thing.
• Innovation – we look for new ways to make things better.
• Impact – we take accountability and get things done.
• Empathy – we care for one another and work together.

Benefits

• Competitive salary.
• Generous annual leave entitlement.
• Private medical cover.
• Comprehensive company pension scheme.
• Annual health check with BUPA, funded by us.
• Employee Assistance Program to support your health, mental and emotional well‑being.
• Subsidised staff restaurant and free parking at HQ.
• Discounted gym and wellness memberships, cashback, and discounts with major UK retailers.

Further information

We value the diversity of individuals, perspectives, and lifestyles, and prioritise inclusion and mutual respect. We are committed to fostering a non‑discriminatory, inclusive work environment where everyone feels a sense of belonging. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish.

We warmly encourage all who wish to bring their talents to this role at Olympus, to apply.