QA Officer

Next Phase Recruitment Limited; Willenhall; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency seeks a Quality Assurance Officer in Willenhall. This role involves maintaining GMP and GDP standards, ensuring product quality, and supporting manufacturing processes. The ideal candidate should have a BSc in Pharmaceutical Sciences and at least six months of experience in a GMP-regulated environment. If you're detail-driven, enjoy collaborating with others, and want to build a QA career, this position offers broad exposure and real responsibility in the pharmaceutical sector.

Benefits

Broad, hands-on QA exposure

Real responsibility and visibility within the quality function

Strong foundation for progression

Qualifications

• At least 6 months’ experience in a GMP-regulated pharmaceutical environment.
• Strong understanding of Quality Management Systems and GMP principles.
• Confidence working with regulated documentation.

Responsibilities

• Maintaining and improving the Quality Management System in line with GMP & GDP.
• Investigating deviations, incidents, complaints and non-conformances using CAPA and root cause analysis.
• Supporting validation activities (equipment, facilities, processes and utilities).
• Conducting internal audits and supporting regulatory readiness.

Skills

Attention to detail

Understanding of GMP principles

Ability to work independently

Collaborative skills

Education

BSc in Pharmaceutical Sciences

Job description

Quality Assurance Officer

This is a hands‑on QA role for someone who genuinely cares about quality, compliance and getting things right first time. You’ll play a key part in maintaining GMP and GDP standards, supporting manufacturing and ensuring products meet the highest regulatory expectations.

If you enjoy being close to operations, influencing standards, and developing your QA skillset in a regulated pharmaceutical environment, this role offers real exposure and responsibility.

You’ll be embedded in day‑to‑day quality operations, working closely with production, administration and senior management.

Key responsibilities include:

• Maintaining and improving the Quality Management System in line with GMP & GDP
• Reviewing batch documentation, release paperwork and certificates for accuracy and compliance
• Investigating deviations, incidents, complaints and non‑conformances using CAPA and root cause analysis
• Supporting material release (APIs and excipients), including supplier documentation and QC oversight
• Creating and reviewing batch records and product specifications
• Supporting supplier approval, audits and contract analysts
• Supporting validation activities (equipment, facilities, processes and utilities)
• Delivering and coordinating GMP training across departments
• Conducting internal audits and supporting regulatory readiness
• Supporting change control, risk assessments and continuous improvement initiatives

What we’re looking for

Essential

• BSc in Pharmaceutical Sciences or a related discipline
• At least 6 months’ experience in a GMP‑regulated pharmaceutical environment
• Solid understanding of Quality Management Systems and GMP principles
• Strong attention to detail and confidence working with regulated documentation

Nice to have

• Experience with audits, deviations, CAPA or change control
• Exposure to compounding, manufacturing or QC environments

The type of person who’ll thrive here

• Naturally detail‑driven and quality‑focused
• Confident working independently but enjoys collaborating with others
• Curious, proactive and keen to build a long‑term QA career
• Comfortable challenging issues while remaining solutions‑focused
• Organised, professional and calm under pressure

What’s in it for you

• Broad, hands‑on QA exposure (not a narrow desk‑based role)
• Real responsibility and visibility within the quality function
• Strong foundation for progression within pharmaceutical QA
• A role where quality genuinely matters