Public Sector Telesales Account Manager

phs Group; Tamworth; Hybrid; GBP 26,000 - 44,000; Full time

Job summary

A leading provider of Hygiene Services is looking for a Public Sector Telesales Account Manager in Tamworth. This hybrid role involves managing existing schools and generating new business while ensuring high-quality customer interactions. The ideal candidate will have proven experience in account management and sales, possess excellent communication skills, and be adept at using CRM systems. Benefits include a base salary of £26,000, OTE of £43,947, and a range of employee perks including discounts and a generous holiday scheme.

Benefits

Employee discounts with major supermarkets

Free parking onsite

31 days holiday plus Buy and Sell scheme

Bonus scheme and incentives

Digital GP services

Qualifications

• Experienced account management professional in a fast-paced environment.
• Proven track record in a sales account manager role, ideally in the industry.
• Experience onboarding, protecting, and growing named accounts.

Responsibilities

• Manage existing school portfolio and target new locations.
• Accurately forecast revenue targets and protect/grow business.
• Focus on improving sales processes and customer service.

Skills

Excellent Communicator

Commercially savvy, analytical thinker

Ability to adapt to a changing market

Tools

CRM systems (SFDC, Microsoft Office)

Job description

About The Role

Public Sector Telesales Account Manager

Tamworth

£26,000.00 with an OTE £43,947.00 and uncapped commission

Great hours Monday to Friday, with no evenings or weekends!

Role Overview

Working within the Key Account team, the Public Sector Tele sales Account Manager will be a hybrid role that involves working with colleagues on the Academy Trust project. The main responsibility of the role is to proactively account manage our current school portfolio and target new locations within our customer base.

A Strategic approach is integral to the role and developing and sustaining solid relationships with customers to ensure we maximise on the Public sector sales strategy.

Your role as a Public Sector Telesales Account Manager with us at phs Group :

Drive the customer contact strategy plan through salesforce to protect and grow business from a portfolio of existing customers.

Focus on a long-term Sales strategy, taking customer requirements into account to secure future business

Retain, develop, and close sales deals over the phone.

Working with colleagues within the Key team to contribute to the strategic approach in winning more business.

Accurately forecast and deliver against revenue targets.

Focus on the effectiveness, efficiency, and quality of sales activity not just the quantity.

Work closely with Customer Service and Customer Relations to ensure customers receive a best‑in‑class service and ensure cancellations are kept to a minimum.

Support the wider Key Accounts team through collaborative working to secure new business across PHS Group

Use the CRM system to effectively record, manage and develop opportunities. Through structured outreach, relationship building, and solution‑based selling tailored to education sector needs.

Always look to improve the Sales Process and the way things are done.

Focus on the root cause of problems and help identify ways to solve them.

Role Requirements

The right person will be an experienced account management professional who thrives in a fast‑paced commercial environment and is relentless in their approach to winning and protecting revenue. They will be capable of working as a team in developing an account strategy to win, protect and grow Academy Trusts.

They will be outgoing and self‑motivated with the ability to bring positive energy and focus to their team and colleagues across the business. Open to change they will bring their ideas and work with their TMs and the team improve the way things are done.

Excellent Communicator

Builds rapport with customers easily.

A commercially savvy, analytical thinker

Spots opportunities and capitalises on them.

Demonstrates understanding of sales methodologies.

Ability to adapt to a changing market

Demonstrates experience in onboarding, protecting, and growing named accounts to deliver against revenue targets.

Demonstrates PHS core values with a Proven track record in a sales account manager role, ideally in the industry.

Experience of using a CRM system, preferably SFDC, Microsoft Office suite

In return for your commitment and expertise as a Public Sector Telesales Account Manager at phs Group

A guaranteed base salary of £26,000.00

OTE £43,947.00

Uncapped commission

A rewarding bonus scheme and regular incentives

Great working hours Monday to Friday 9am

5pm, no weekend or evening working.

An extensive induction programme, excellent ongoing training and development

We offer accredited ILM training through external and in‑house training

Apprenticeships and personal development opportunities for a great career with us

Free parking onsite that will save you a fortune

Amazing employee discounts with major supermarkets and retailers with phsPerks.com

31 days holiday (inclusive of bank holidays), plus a Buy and Sell holiday scheme

Other benefits such as improved parental and paternity leave, Digital GP for you and your family, a 24‑hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

A career with our well‑established company awaits you. If you are personable, confident on the phone, and enjoy Account Management and Telesales, we would love to hear from you. Apply now.

phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 62 years of business.

Our businesses include : Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination