Public Sector IT Application Support Consultant

Hampshire County Council; Abbots Worthy; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading local authority in the UK is seeking an IT Application Support Consultant to join their Application Support Team. You will help support complex applications used across the council, focusing on Social Care and Education. The ideal candidate will possess strong problem-solving skills and a customer-focused approach, and will be involved in incident management, configuration, and compliance activities. This role offers competitive benefits including holiday entitlement, a pension scheme, and flexible working arrangements.

Benefits

Holiday entitlement

Pension scheme

Flexi-time scheme

Family-friendly policies

Interest-free travel loans and discounts

Qualifications

• Experience in IT support and configuration of business applications.
• Knowledge of Local Authority business processes is an advantage.
• Commitment to data accuracy and IT security.

Responsibilities

• Support business-critical applications.
• Provide user application support across levels.
• Manage and resolve complex support incidents.
• Assist with compliance, analysis, and testing of changes.
• Mentor and train staff.

Skills

Problem-solving skills

Interpersonal skills

Analytical skills

Customer-focused

Ability to prioritize tasks

Job description

A leading local authority in the UK is seeking an IT Application Support Consultant to join their Application Support Team. You will help support complex applications used across the council, focusing on Social Care and Education. The ideal candidate will possess strong problem-solving skills and a customer-focused approach, and will be involved in incident management, configuration, and compliance activities. This role offers competitive benefits including holiday entitlement, a pension scheme, and flexible working arrangements.