Public Cloud Technical Product Delivery Manager

JPMorgan Chase & Co.; Glasgow; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global financial services firm in Glasgow is seeking a Product Delivery Manager to enhance product delivery processes and optimize customer experiences. The role involves managing timelines, stakeholder engagement, and leading improvements in product operationalization. Ideal candidates will have extensive product delivery expertise and an understanding of Public Cloud Providers. This is a unique opportunity to shape innovative solutions within a collaborative environment.

Qualifications

• Equivalent expertise in product delivery or a relevant domain area.
• Strong understanding of delivery with a track record in continuous improvement.
• Experience in product or platform-wide release management.
• Effective communication and team building skills.
• Understanding of AWS, Azure & GCP.

Responsibilities

• Lead end-to-end product delivery processes.
• Participate in defining the product roadmap and backlog.
• Liaise with customers to refine requirements.
• Manage timelines and dependencies.
• Lead data-driven innovation.

Skills

Product delivery expertise

Continuous improvement processes

Release management

Effective communication

Public Cloud understanding

Job description

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Job Description

The Cloud Foundational Services (CFS) Product Line, a part of Infrastructure Platforms, acts as the focal point across all of JPMC's cloud capabilities. It provides the central suite of tools and APIs that manage access to public cloud capabilities in a secure and compliant manner, defines the developer experience to bind cloud resources into a coherent ecosystem and, in partnership with both Enterprise Technology Product Lines and Lines of Business, drives the adoption and best practices for the implementation of cloud capabilities.

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in CFS, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Participate in defining the product component roadmap and backlog
• Liaising with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines
• Participating in the quarterly planning process with engineering teams
• Refine features requests in collaboration with engineering and collaborates
• Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Lead data driven innovation to optimize end to end delivery lifecycle

Required qualifications, capabilities, and skills

• Equivalent expertise in product delivery or a relevant domain area
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Effective communication and team building skills
• Understanding of Public Cloud Providers and Capabilities (AWS required, Azure & GCP desired)

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.