Public Area Attendant

InterContinental Hotels Group; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel group in London is seeking a Public Area Attendant to maintain cleanliness and assist guests in a luxury setting. Applicants should have at least 1 year of experience in a similar role and preferably a hospitality diploma. Basic English is required, and applicants must have the right to work in the UK. This role emphasizes attention to detail and a commitment to guest satisfaction.

Qualifications

• At least 1 year of experience in a similar operational setting.
• Proficient in cleaning procedures, chemicals, and surfaces.
• Additional languages are preferred.

Responsibilities

• Ensure the cleanliness of guest areas and rooms.
• Monitor daily arrivals with the Housekeeping Supervisor.
• Assist guests with special needs.

Skills

Cleanliness standards

Attention to detail

Basic English

Education

Hospitality diploma/degree

Job description

Hotel Brand: Six Senses
Location: United Kingdom, London

As Public Area Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Public Area Attendant, I will support Housekeeping Management and assume responsibility for the efficient operation in the following:

• Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
• Assist guests with special needs and requirements.
• Stock supply wheel trolley with required cleaning and amenity supplies for shift.
• Replace hotel supplies in public areas.
• Remove and report furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.
• Wipe and polish all furniture, mirrors, and windows.
• Clean all bathroom fixtures and fittings and replace bathroom supplies.
• Remove all garbage and recyclable items and sorts in the appropriate bins.
• Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
• Ensure monthly scheduled deep cleaning tasks of all guest areas and offices are done accordingly.
• Report required repair to Housekeeping Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Public Area Attendant, I have the required technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• At least 1 years’ experience in a similar operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Basic in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Public Area Attendant at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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