Pub Operations Leader — Elevate Guest Experience

The Kings Head; Sevenoaks; On-site; GBP 25,000 - 30,000; Full time

Job summary

A cozy gastropub is seeking an Assistant Manager to oversee daily operations, manage a dedicated team, and ensure exceptional customer service. The ideal candidate will have proven leadership experience in hospitality, strong organizational skills, and a commitment to maintaining a positive atmosphere. The role involves running shifts, managing stock, and ensuring compliance with health and safety regulations, creating a rewarding and thriving work environment.

Benefits

Supportive workplace culture

Professional development opportunities

Qualifications

• Proven experience in a leadership or management role in hospitality or retail.
• Strong organizational and time-management skills.
• Commitment to exceptional customer service.
• Collaborative and motivational leadership style.
• Understanding of stock management and cost control.

Responsibilities

• Oversee daily tasks ensuring high standards.
• Delegate effectively and lead the team.
• Run individual shifts for operational success.
• Ensure excellent customer service.
• Manage stock and monitor sales.
• Ensure compliance with regulations.

Skills

Leadership communication

Organizational skills

Customer service excellence

Time management

Stock management

Job description

A cozy gastropub is seeking an Assistant Manager to oversee daily operations, manage a dedicated team, and ensure exceptional customer service. The ideal candidate will have proven leadership experience in hospitality, strong organizational skills, and a commitment to maintaining a positive atmosphere. The role involves running shifts, managing stock, and ensuring compliance with health and safety regulations, creating a rewarding and thriving work environment.