Provider Success & Quality Lead (Remote UK)

Rise Technical Recruitment Limited; Newcastle upon Tyne; Hybrid; GBP 37,000 - 45,000; Full time

Job summary

A government-backed organization is seeking a Provider Success Manager to ensure training providers meet high standards for accredited technical courses. This role supports provider approval, quality assurance, and relationship management. The ideal candidate will have a strong technical background in engineering, experience in training or assessment roles, and superb organizational skills. This is a home-based role, involving travel primarily within the Birmingham-Manchester-Newcastle region.

Benefits

Car allowance

Generous pension plan

Flexible working hours

Career development opportunities

Qualifications

• Background in technical training or quality assurance.
• Ability to manage external relationships effectively.
• Highly organized and proficient with data systems.

Responsibilities

• Evaluate training providers to ensure capability for delivering courses.
• Lead the provider approval process for new trainers and facilities.
• Support training providers with onboarding and quality compliance.
• Build proactive relationships across the provider network.
• Analyze performance data to drive improvements in training delivery.

Skills

Strong technical understanding of engineering

Quality assurance experience

Strong communication skills

Customer-focused approach

Data analysis and reporting

Education

Level 3+ vocational or technical qualification

Tools

CRM systems

Job description

A government-backed organization is seeking a Provider Success Manager to ensure training providers meet high standards for accredited technical courses. This role supports provider approval, quality assurance, and relationship management. The ideal candidate will have a strong technical background in engineering, experience in training or assessment roles, and superb organizational skills. This is a home-based role, involving travel primarily within the Birmingham-Manchester-Newcastle region.