Property Portfolio Coordinator

Joshua Robert Recruitment; Dudley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an experienced Property Lettings Coordinator in the West Midlands. This role involves responding to lettings enquiries, managing administration processes, and providing excellent service to landlords and tenants. The ideal candidate will exhibit strong organisational skills, commercial awareness, and proficiency in Microsoft Excel. The position offers a competitive salary range of £30,000 - £35,000 depending on experience.

Qualifications

• Strong organisational and multitasking skills.
• Commercial awareness with a proactive approach.
• Excellent verbal and written communication skills.
• Advanced proficiency in Microsoft Excel.

Responsibilities

• Handle and respond to lettings enquiries.
• Manage lettings administration.
• Coordinate with landlords and tenants.
• Maintain accurate records.
• Monitor and report on lettings KPIs.

Skills

Strong organisational skills

Multitasking ability

Commercial awareness

Excellent communication skills

Advanced proficiency in Microsoft Excel

Comfortable with KPIs

Job description

Overview

Job Title - Property Lettings Coordinator; Location - West Midlands; Salary - GBP30,000 - GBP35,000 DOE; Job Type - Permanent.

Are you highly organised, commercially savvy, and confident working in a fast paced environment? We're looking for a motivated Property Lettings Coordinator to join our clients team and play a key role in supporting their property operations.

Responsibilities

• Handle and respond to lettings enquiries via telephone, email, and digital platforms
• Manage lettings administration and support the smooth progression of tenancies
• Coordinate with landlords, tenants, and internal teams to deliver excellent service
• Maintain accurate records and update property management systems
• Monitor and report on lettings KPIs, providing clear updates and insights to the management team
• Produce reports and data analysis using Excel to support decision-making
• Proactively identify opportunities to improve processes and contribute to the commercial success of the business

Skills & Experience

• Strong organisational and multitasking skills, with the ability to prioritise under pressure
• Commercial awareness with a proactive approach to lettings opportunities
• Excellent communication skills, both verbal and written
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, reporting dashboards)
• Comfortable working with KPIs and data-driven performance reporting
• Previous experience in a property lettings, estate agency, or customer service environment is desirable