Property Manager - Victoria

Dexters Estate Agent Group; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading estate agency is seeking a Property Manager to join their team in Westminster. The role involves ensuring properties are ready for occupation, delivering exceptional service to landlords and tenants, and handling administrative tasks. Previous property management experience is essential, along with excellent communication skills and a strong attention to detail. The successful candidate will enjoy a generous benefits package including commission, training, and ample holiday allowance.

Benefits

Generous reward packages with uncapped commission

Fast track career options

Pension contribution scheme

Comprehensive training programme

Team and social events

Birthday day off

Generous holiday allowance

Paid day off to volunteer

Wellbeing support

Beauty and fitness discounts

Enhanced Maternity and Paternity

Season ticket loan

Cycle to work scheme

Qualifications

• Previous property management experience essential.
• Ability to deliver excellent customer service experience.
• Natural ability to troubleshoot with a keen desire to succeed.

Responsibilities

• Ensure all properties are legal, safe and ready for occupation.
• Deliver a five-star service to landlords and tenants.
• Conduct pre-tenancy inspections.
• Maintain accurate records and logs.
• Build strong relationships with landlords and tenants.
• Resolve issues quickly and efficiently.
• Stay updated with relevant legislation.

Skills

Strong negotiator

Excellent communication skills

Excellent customer service experience

Strong attention to detail

Persistent and tenacious

Team player

Ability to cope well under pressure

Job description

We are looking for a Property Manager to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary: Subject to portfolio experience

Hours: Monday-Friday 8.30am-5.30pm

Location: Victoria

Key Responsibilities

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
• Carry out Pre-Tenancy Inspections
• Undertake administrative tasks, keeping records and logs up to date
• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
• Checking works are completed and keeping all parties updated
• Helping at the end of tenancies including communication relating to deposit returns
• Resolving issues quickly and efficiently
• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
• Remain up to date with relevant legislation
• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams

Requirements & Skills

• Strong negotiator with excellent communication skills
• Previous property management experience essential
• Able to deliver excellent customer service experience
• Strong attention to detail
• Persistent and tenacious
• Team player
• Natural ability to trouble shoot with a keen desire to succeed
• Ability to cope well under pressure

Company Benefits

• Generous reward packages with uncapped commission
• Fast track career options
• Pension contribution scheme
• Comprehensive training programme from apprenticeship to industry qualifications
• Team and social events
• Birthday day off
• Generous holiday allowance, 25 days+ (including extra days for long service)
• Paid day off to volunteer at the charity of your choice
• Wellbeing support
• Beauty and fitness discounts
• Enhanced Maternity and Paternity
• Season ticket loan
• Cycle to work scheme including Forest bikes