Property Claims Advisor

MPJ Recruitment Ltd; Mossley; On-site; GBP 24,000 - 30,000; Full time

Job summary

A recruitment firm in Mossley is seeking a Property Claims Advisor to manage claims from start to finish. The ideal candidate will excel in customer service, demonstrate strong decision-making skills, and maintain effective communication with clients. This full-time position offers ongoing training, clear career progression, and various employee benefits, including a performance bonus and wellness programs.

Benefits

Annual salary review

Performance bonus

Smart-casual dress code

Employee wellness programme

Birthday leave

Clear career progression

Qualifications

• Ability to balance empathy with efficiency.
• Experience in property claims or insurance is advantageous but not essential.

Responsibilities

• Manage property claims from notification to settlement.
• Work closely with clients and policyholders throughout the process.
• Make accurate technical and quantum decisions.
• Ensure claims are processed promptly and accurately.
• Identify opportunities to enhance processes.

Skills

Attention to detail

Strong communication skills

Customer service passion

Decision-making ability

Job description

Property Claims Advisor

Location : Oldham

Hours : Monday - Friday (Full time)

Salary : £27k (DOE)

About the company

Join a team that's shaping the future of claims management.

We're looking for a proactive and customer-focused Property Claims Handler to take ownership of property claims from start to finish, delivering exceptional service, maintaining strong client relationships, and ensuring fair and efficient claim resolutions.

Property Claims Advisor Responsibilities

You’ll be at the heart of our claims process, managing each case with professionalism, empathy, and precision. Your day-to-day will include :

• Manage property claims from first notification through to settlement, ensuring a seamless experience for all parties involved.
• Work closely with clients, policyholders, and contractors, keeping everyone informed and supported throughout the process.
• Make accurate technical and quantum decisions while maintaining compliance with legislation, best practice, and service level agreements (SLAs).
• Use your knowledge and judgement to interpret site data, challenge reports where necessary, and find practical, cost-effective solutions to property damage issues.
• Ensure all claims are processed promptly, accurately, and in line with company standards, exceeding expectations wherever possible.
• Identify opportunities to enhance processes, contribute ideas, and help shape a more efficient, customer-driven claims service.
• Be a valued team member, ready to lend your expertise and enthusiasm to shared goals.

What You'll Bring

• A sharp eye for detail and the ability to make confident, fair decisions.
• Strong communication skills and a genuine passion for delivering outstanding customer service.
• The ability to balance empathy with efficiency in challenging situations.
• Experience within property claims or insurance (advantageous, but not essential if you have the right mindset and transferable skills).

Property Claims Advisor Benefits

• Academy Training to develop your expertise and gain professional qualifications.
• Clear career progression, with opportunities to grow and take on more responsibility.
• Annual salary review & performance bonus
• Smart-casual dress code
• Regular social events
• Birthday leave
• Employee wellness programme

On-site parking & company pension

If you're driven by service excellence, thrive in a fast-paced environment, and want to make a real impact for clients and colleagues alike we'd love to hear from you.

Click Apply today and start your journey with us