Project Worker

NFP People; Greater London; On-site; GBP 27,000 - 30,000; Full time

Job summary

A supported housing organization in Southend-on-Sea is looking for a compassionate Project Worker to join the Supported Housing team. This role involves providing practical advice, support, and housing management to residents, helping them build independence and improve their wellbeing. The ideal candidate will possess knowledge of homelessness issues, clear communication skills, and a relevant qualification. This full-time position offers a salary between £27,054 and £29,357 annually.

Qualifications

• Experience in partnership working and applying health & safety guidance.
• Ability to respond appropriately to safeguarding concerns.

Responsibilities

• Provide support and housing management to residents in supported accommodation.
• Build positive relationships and tailor support packages to individual needs.
• Encourage engagement with health and addiction services.
• Help residents develop independent living skills.

Skills

Knowledge of homelessness issues

Clear communication skills

Establishing trust

Confidence to work independently

Flexibility to work evenings and weekends

Education

NVQ Level 3 in Health & Social Care

Job description

Project Worker

We are seeking a compassionate and motivated Project Worker to join our Supported Housing team, helping residents build independence and brighter futures.

Position: Project Worker

Location: Southend-on-Sea

Hours: Full-time, 37 hours per week (including evenings, weekends and Bank Holidays on a rota basis)

Salary: £27,054 rising to £29,357

Contract: Permanent

Closing date: 15 / 12 / 25

Interviews: 22 / 12 / 25

About the Job

As a Project Worker, you will provide practical advice, support and housing management to residents living in our supported accommodation. You will play a vital role in helping people affected by homelessness to sustain tenancies, improve wellbeing and develop essential life skills.

Managing a caseload, undertaking assessments, support plans and reviews.

Building positive, trusting relationships with residents and tailoring support packages to individual needs.

Supporting residents with welfare, housing, benefits and legal rights.

Encouraging engagement with health, mental health and addiction services.

Helping residents develop independent living skills such as budgeting, cooking and personal care.

Ensuring properties are safe, secure and compliant with health & safety standards.

Maintaining accurate case files and database records for monitoring and reporting.

Working collaboratively with partner agencies and attending joint meetings.

Providing evening and weekend cover across sites as part of the rota.

About You

Knowledge of homelessness issues and the challenges faced by those affected.

Clear communication skills, applying trauma-informed approaches.

The ability to establish trust, identify safeguarding concerns and respond appropriately.

Confidence to work independently as well as collaboratively within a team.

Patience, resilience and self-control in challenging situations.

Flexibility to work evenings, weekends and Bank Holidays.

A qualification such as NVQ Level 3 in Health & Social Care, Housing or IAG is desirable, alongside experience of partnership working and applying health & safety guidance.

Other Roles You May Have Experience Of Could Include

• Housing Support Worker
• Supported Housing Officer
• Homelessness Support Worker
• Tenancy Sustainment Officer
• Key Worker
• Resettlement Worker
• Community Support Worker