Project Service Lead

ABL Health Ltd; Gloucester; On-site; GBP 32,000 - 36,000; Part time

Job summary

A community health organization is seeking a part-time leader for its Tobacco Dependency Outreach Service in Gloucester. The role involves leading a team, managing service delivery, and engaging with local communities, including priority groups. Candidates must have a degree in health improvement or equivalent experience. The position offers a salary range of £32,000 to £36,000 per year, pro-rata. The ideal applicant will possess strong leadership and project management skills to facilitate effective support and governance in improving health outcomes.

Qualifications

• Experienced leader with a background in community health.
• Strong relationship-building and motivational skills.
• Ability to adapt messages for varied audiences.

Responsibilities

• Lead a team of stop-smoking specialists to deliver tailored support.
• Coordinate all aspects of the Tobacco Dependency Outreach Service.
• Collaborate with stakeholders for seamless referral pathways.

Skills

Leadership

Quality Improvement

Communication

Strategic Thinking

Data Analysis

Project Management

Education

Degree in health improvement, public health, or social care

Job description

Overview

ABL Health has expanded the Gloucestershire integrated healthy lifestyle service with a new Tobacco Dependency Outreach Service, commissioned by Gloucestershire County Council. This transformative service collaborates with communities to transform the lives of the local population by helping residents stop smoking and improve their wellbeing, embedding sustainable behaviour change.

Main duties of the job

Leadership & Quality Improvement: Lead a team of stop‑smoking specialists and an administrator to deliver evidence‑based support to priority communities across Gloucestershire. Provide day‑to‑day supervision, performance management and professional development, ensuring high standards through audits, observations and reflective practice. Drive quality improvement, support governance processes and produce reports highlighting effectiveness.

Service Development & Operational Management: Coordinate and manage all aspects of the Tobacco Dependency Outreach Service, ensuring KPIs are met and workloads planned efficiently. Collaborate with the professional stop‑smoking lead to embed best practice, maintain accurate client records, monitor outcomes and refine service delivery.

Stakeholder Engagement & Partnership Working: Work with community, primary and secondary care to maintain seamless referral pathways. Deliver brief stop‑smoking advice training, contribute to integrated care campaigns and represent the service professionally at meetings, events and partnership activities.

Job responsibilities

Lead a team of stop‑smoking specialist practitioners to provide tailored, flexible support to priority cohorts with high smoking prevalence yet low engagement. Priority groups include LGBTQIA+, social housing and Polish communities, substance misuse, homelessness and temporary accommodation. Create strong partnerships, deliver bespoke services and support practitioners in achieving positive outcomes for referred clients.

Primary duties:

• Provide strong practice leadership, promote reflective practice and continuous improvement.
• Support governance and safety processes aligned with ABL Health standards.
• Produce high‑quality reports demonstrating effectiveness and recommending actions.
• Lead service planning, development, implementation and coordination.
• Ensure KPIs are met and data demonstrates measurable outcomes.
• Plan and organise workloads to meet priorities and deadlines.
• Maintain accurate client records and use feedback for service refinement.
• Promote outreach service to increase referrals and awareness.
• Deliver brief training to professionals and stakeholders.
• Collaborate with stakeholders for seamless referral pathways.
• Participate in multidisciplinary meetings and support integrated care.
• Build relationships, contribute to campaigns and represent the service at events.

Skills and competencies

An experienced leader with background in community health and priority groups, skilled in project management, strategic thinking, communication and quality driven. Strong ability to build relationships, motivate teams, use data for improvement and adapt messages for varied audiences.

Qualifications

• Degree (or equivalent experience) in health improvement, public health, social care or related field.

Experience

• Engagement with priority communities (LGBTQ+, Polish, homelessness, substance misuse).
• Delivery/management experience in stop‑smoking, weight management, physical activity or other behaviour‑change interventions.
• Team leadership, project and operational management.
• Stakeholder collaboration to improve health outcomes.
• Contract and performance management.
• Use of data to inform service development.
• Knowledge of the wider tobacco control agenda.
• Experience in smoking cessation services and working with commissioners.

Designation

Part‑time (pro‑rata) permanent position, £32,000‑£36,000 per year.

Employment details

Employer: ABL Health Ltd

Reference number: E0343‑25‑0019abl828b

Legal & policy statements

ABL is an equal opportunities employer and promotes equality, diversity and human rights. All employees must comply with GDPR, the Data Protection Act 2018, Health & Safety at Work Act 1974, safeguarding policies and an open, smokefree environment.