Project Officer (Housing Retrofit)

Westmorland and Furness Council; Penrith; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in the United Kingdom is looking for a proactive individual to support the Housing Retrofit team. This role focuses on delivering the Warm Homes programme by providing high-level customer experience and administrative support. Candidates should have strong customer service and administrative skills, alongside excellent communication abilities. The position promises a dynamic environment and various employee benefits, making it an exciting opportunity for those passionate about improving energy efficiency in residents' homes.

Benefits

Competitive pension scheme

Enhanced annual leave allowance

Various perks and discounts schemes

Qualifications

• Strong administrative background, ideally with knowledge of housing retrofit.
• Dynamic, flexible with a can-do attitude.
• Committed to high standard of customer service.

Responsibilities

• Support the delivery of the Warm Homes programme.
• Provide administrative support for contracts.
• Maintain effective team working and develop partnerships.

Skills

Customer experience

Administrative skills

Interpersonal skills

Communication skills

IT proficiency (Word and Excel)

Job description

This is an exciting opportunity working within the Housing Retrofit team to support the delivery of the new Warm Homes programme; providing a professional and high-level customer experience; and providing the team with administrative support to assist with the delivery of the programme and contracts, to improve the energy efficiency to residents' homes.

You will have customer experience and a strong administrative background, ideally with a knowledge of housing retrofit. Excellent interpersonal, and communication skills are essential to further establish and maintain an effective team working and develop partnerships.

About you

You will be dynamic and flexible, with a can-do attitude and a strong focus on delivery. You should be a team player but be able to organise your own workload and be committed to providing a high standard of customer service. You will have high competency with IT in particular Word and Excel, and ideally have a knowledge of the Government’s retrofit programmes.

You will be part of a flexible and responsive Housing Team where we work together to get the job done.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria, please view the below attachments:

• Post Specification
• Role Profile

For an informal chat or further details, please contact Patrick Jenner, Housing Retrofit Manager [e-mail]

To apply please click the Apply Now link below.