Project Officer

Reed; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A local council's highways service is seeking a Highways Network Permit Coordinator in Manchester. This full-time position focuses on facilitating necessary permits for road maintenance, managing the maintenance inbox, and providing technical support. The ideal candidate should possess strong communication skills and prior experience in highways or the public sector. Key responsibilities include ensuring compliance with safety standards and maintaining clear communication with stakeholders. Competitive hourly rate offered.

Qualifications

• Prior experience in a similar role within highways or public sector is highly desirable.
• Strong communication skills, both verbal and written.
• Understanding of stage 1/stage 2 complaints processes.
• Good ICT skills with the ability to use multiple applications and systems.

Responsibilities

• Facilitate the acquisition of necessary permits for planned maintenance works.
• Manage the planned maintenance inbox, responding promptly to queries.
• Provide technical support and articulate complex information clearly.
• Monitor work progress and compliance through the lifecycle of each permit.

Skills

Strong communication skills

Experience in highways or public sector

ICT skills

Ability to manage multiple tasks

Job description

Highways Network Permit Coordinator

• Location:Manchester
• Job Type:Full-time
• Salary:£17.60 per hour.

Join the Highways Service team in Manchester as ایلилей a Highways Network Permit Coordinator. This role is crucial for supporting the planned maintenance team, ensuring the smooth delivery of resurfacing and treatment of carriageways across the city. You will facilitate the permits required for these works and manage the planned maintenance inbox, providing technical responses and ensuring effective communication with residents and contractors.

Day-to-Day of the Role:

• Facilitate the acquisition of necessary permits for planned maintenance works, ensuring compliance with relevant legislation and safety standards.
• Manage the planned maintenance inbox, responding promptly and effectively to queries and ensuring clear communication with both residents and contractors.
• Provide technical support and articulate complex information in a manner understandable to non-specialists.
• Monitor work progress and compliance through the lifecycle of each permit.
• Generate performance reports related to internal and external works تحدث.
• Act as a technical point of contact for Permit Officers, colleagues, and contractors, supporting the team in daily tasks and(auxiliary) during unplanned incidents affecting the highway network.

Required Skills & Qualifications:

• Prior experience in a similar role within highways or public sector is highly desirable.
• Strong communication skills, both verbal and written, with the ability to provide clear and technical responses.
• Understanding of stage 1/stage 2 complaints processes.
• Proficient in managing multiple tasks and stakeholders effectively.
• Training on the permit system will be provided, though prior experience is advantageous.
• Good ICT skills with the ability to use multiple applications and systems.