Project Manager

Dixons Carphone; Sheffield; Hybrid; GBP 60,000; Full time

Job summary

A prominent retailer in technology is seeking a Project Manager for their Transformation Team. In this hybrid role based in Sheffield or Warrington, you will lead project delivery, develop business cases, and enhance the customer experience. Candidates should have experience in project management, excellent stakeholder engagement skills, and the ability to work in fast-paced environments. This role offers a competitive salary and various employee benefits including performance bonuses and product discounts.

Benefits

Performance related bonus

Product discounts on the latest tech

A range of wellbeing initiatives

Qualifications

• Proven experience managing end-to-end project delivery in complex environments.
• Demonstrated experience in developing and delivering business cases.
• Strong stakeholder management skills to engage effectively across teams.

Responsibilities

• Manage the delivery of multiple projects and product initiatives.
• Develop clear business cases and benefits baselines.
• Collaborate with IT, Product, and Service teams to enhance experiences.

Skills

Project delivery management

Stakeholder management

Planning and organization

Communication skills

IT applications understanding

Education

Project Management Qualification (APM, PMP, PRINCE2)

Degree or equivalent experience

Job description

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Sheffield / Warrington Customer Management Centres / Hybrid Working

Permanent

Full Time

Grade 4

Salary - Circa £60,000 per annum depending on experience

Location - Hybrid Role based in Sheffield or Warrington

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Project Manager within our Transformation Team, you’ll lead the delivery of a portfolio of technical initiatives and products across Currys, Customer Management Centres (CMCs) and our supplier partners. You’ll play a key role in defining product vision and roadmaps, managing end-to-end delivery, and ensuring each project delivers measurable value for the business and our customers.

Role overview:

As part of this role, you'll be responsible for:

• Manage the delivery of multiple projects and product initiatives across Currys, CMC, and supplier teams, ensuring delivery on time and within scope.
• Develop clear business cases, benefits baselines, and funding plans — tracking and realising benefits post-delivery.
• Collaborate with IT, Product, and Service teams to identify and implement enhancements that improve both customer and colleague experience.
• Ensure adherence to Currys and CMC governance standards, including P3M3 reporting and project assurance processes.
• Lead business readiness and change management to ensure successful go-lives and measurable business outcomes.
• Oversee UAT planning and execution, securing resources, and ensuring products are fully tested before launch.
• Manage onboarding of new products through Service Design and Transition, ensuring long‑term support and maintenance readiness.

You will need:

• Proven experience managing end-to-end project delivery in complex, fast‑paced environments to deliver results collaboratively.
• Demonstrated experience in developing and delivering business cases and tracking benefits realisation.
• Strong stakeholder management skills, with the ability to engage effectively across business and technical teams.
• Excellent planning, organisational, and communication skills
• Understanding of IT applications, technology products, and operational processes.
• Project Management Qualification (APM, PMP, PRINCE2 or similar) or several years successful project delivery experience.
• Degree or equivalent experience (desirable but not essential)
• Knowledge or experience with Customer Management Centre (CMC) applications (desirable).

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Performance related bonus
• Product discounts on the latest tech
• A range of wellbeing initiatives

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.