Project Manager

Aspire; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A fast-scaling SaaS company in London is looking for a Project Manager to lead customer implementations. This role involves managing complex projects and collaborating with technical teams to ensure successful delivery. You will develop relationships with stakeholders and ensure all project phases run smoothly. Ideal candidates will possess strong leadership, communication, and organizational skills, with prior experience in implementing SaaS solutions. This role offers hybrid working, generous leave, and opportunities for career advancement.

Benefits

Hybrid working

Supportive culture

Clear career progression

Generous leave

Private medical care

Qualifications

• Experience delivering SaaS, HR tech, or digital employee experience projects.
• Hands-on experience owning project delivery from start to finish.
• Confidence working with technical teams and translating details into plans.

Responsibilities

• Lead end-to-end customer implementations from discovery to go-live.
• Build relationships with client stakeholders as their primary contact.
• Create delivery documentation including project plans and status updates.

Skills

Customer leadership

Communication

Stakeholder management

Project delivery

Problem-solving

Organizational skills

Job description

Project Manager - High‑Growth SaaS Scale‑Up

Are you a Project Manager who loves turning complex implementations into smooth, high‑impact deliveries? Want to join a fast‑scaling SaaS product transforming how frontline workforces access the digital workplace?

I’m representing an innovative, well‑funded technology client entering a major stage of global expansion, and they’re looking for a Project Manager who can drive transformational projects with enterprise customers across retail, hospitality, manufacturing and more.

This is an opportunity to play a pivotal role as the business scales internationally, while working with cutting‑edge digital access technology used by thousands of frontline employees.

The Opportunity

As Project Manager, you’ll lead full implementation lifecycles for enterprise and mid‑market clients. You’ll be the face of delivery, ensuring onboarding, configuration, testing, and go‑live run seamlessly, while building trusted partnerships with stakeholders across multiple industries.

You’ll also collaborate closely with product, engineering and customer success teams, helping shape scalable delivery processes as the platform grows globally.

If you enjoy structure, clarity, problem‑solving and working at pace, you’ll thrive here.

What You’ll Be Doing

Client Delivery Leadership

• Own end‑to‑end customer implementations, from discovery to go‑live.
• Build lasting relationships with client stakeholders, acting as their primary touchpoint.
• Run structured requirement‑gathering sessions and define clear scope, expectations and deliverables.
• Create delivery documentation including project plans, RAID logs and status updates.
• Drive momentum and keep multi‑workstream projects on track.

Cross‑Team Coordination

• Partner with engineering, product, consulting and CS teams to unblock delivery.
• Lead efficient meetings with clear agendas, decisions and action tracking.
• Raise risks and issues early and manage them collaboratively.

Agile & Process Improvement

• Support agile ceremonies and ensure stories are well‑defined and delivery‑ready.
• Help scale delivery frameworks, templates and forecasting tools.
• Identify opportunities for process optimisation as the organisation grows.

What You’ll Bring

• Experience delivering SaaS, HR tech, digital employee experience or implementation projects (would be a huge plus).
• Strength in customer leadership, communication and stakeholder management.
• Hands‑on experience owning project delivery end‑to‑end.
• Strong organisational skills, able to manage multiple concurrent workstreams.
• Confidence working with technical teams and translating detail into structured plans.
• A proactive, ownership‑driven approach, you spot issues early and love problem‑solving.
• Bonus: experience in identity/access solutions, workforce management or similar domains.

What’s In It for You

Your future team is people‑focused, mission‑driven and backed by fresh investment, meaning real opportunity for career growth as the product continues to scale.

Benefits include:

• Hybrid working with a London office base
• A supportive culture that puts wellbeing first
• Clear career progression as global expansion continues
• Generous leave, including birthday leave & Christmas office closure
• Private medical care and family‑friendly enhanced parental policies

If you’re excited by the idea of joining an agile, purpose‑led SaaS scale‑up and making a meaningful impact on how global frontline workforces connect to the digital workplace, I’d love to share more.

We Are Aspire Ltd are a Disability Confident Commited employer