Project Manager

OLIVER Agency; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A creative project management firm in London seeks an experienced Project Manager to oversee client communications and ensure high-quality project delivery. Candidates should have over 5 years in a related field, exceptional client engagement skills, and a passion for the arts. This role includes fostering team collaboration and advocating for sustainability in projects.

Qualifications

• 5+ years’ experience in communications, marketing, or a creative practice.
• Ability to manage workflow and prioritize tasks.
• Understanding of client-side integration with agency service.

Responsibilities

• Act as primary point of contact for clients and stakeholders.
• Ensure seamless project execution through communication.
• Address challenges to maintain project timelines and quality.

Skills

Client engagement skills

Organizational skills

Knowledge of account management

Ability to learn quickly

Passion for the arts

Job description

About the role

You have meticulous attention to detail, understand the importance of balancing efficiency with perfection for all of your projects, and you will have proven yourself as a safe pair of hands on the day-to-day management of your category. You will establish strong relationships with marketing stakeholders and creatives alike, with a keen interest in arts + culture. You will be open to sustainability training relevant to your role and will engage with recommended research and reading about sustainability issues. Reporting into the Managing Partner, you’ll be part of a team of eight, mostly based in London with additional offshore support.

What will you be doing

• Act as the primary point of contact for clients and stakeholders, including cultural partners (museums, galleries, cultural hubs) and internal designers.
• Facilitate clear and consistent communication between all parties to ensure project objectives and deliverables are executed to a high standard.
• Collaborate with other Project Managers on both the client-side and agency-side to ensure seamless project execution.
• Proactively address any potential challenges or roadblocks to maintain project timelines and quality.
• Oversee high-volume traditional production work, ensuring accuracy and adherence to client specifications.
• Maintain high attention to detail to avoid errors and ensure quality standards are consistently met.
• Work as part of a larger Project Management team, particularly as the account grows.
• Support and mentor junior team members as needed, fostering a collaborative and productive team environment.
• Identify and implement efficiencies in current production processes to streamline workflow and enhance productivity.

What you need to be great on this role

• 5+ years’ experience in communications, marketing or a creative practice.
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong relationships across UK + EMEA.
• Ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
• Knowledge of account management + creative operations.
• Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service.
• A passion for the arts.
• Ability to learn quickly and be a self-starter.
• You prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role.

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be Always learning and listening to understand

Be Actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected.