Overview
At Broadridge, we\'ve built a culture where the highest goal is to empower others to accomplish more. If you\'re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge\'s award-winning real-time Corporate Actions and Income Processing platform (CAIP) delivers high levels of automation, transparency, risk management and regulatory adherence across the entire lifecycle of global Asset Servicing. The integrated platform enables enhanced client service and more efficient operational workflows.
As Project Manager, you will be delivering Client Implementation Projects for predominantly this Business Line. You will work closely with the client to agree on the project scope and plan and ensure that the project adheres to the firm\'s delivery standards and ensuring that both client and internal teams are held accountable. Strong influencing skills are needed to keep deliveries on track and ensure contractual obligations are met.
Responsibilities
- Managing the delivery of Client Implementations within an Agile environment. Participating in all phases of onboarding clients i.e. scoping, data integration / configuration definition, user testing support, training and migration activities and ensuring that all aspects of the governance framework is adhered to. This will include:
- Planning & Tracking: Defining and tracking the Program Increments, aligned to the Project and Product Roadmaps, actively participating in Program Increment planning, aligning all delivery teams both Broadridge and client
- Reporting: Providing concise and accurate information to inform and drive actions; reporting to the client and internally on progress during the project
- Acceptance: Working with all stakeholders to ensure a clearly defined, managed, and tracked acceptance definition plan for the completion of the program and interim phases
- User Testing Management: Managing and coordinating teams during all implementation test phases, aligned to the acceptance definition, ensuring effective issue/defect management and prioritization
- Migration: Working with clients and conversion analysts to manage the definition, delivery, and acceptance approach for migrating data from legacy systems to the target processing solution
You will also have responsibilities relating to the following areas
- Scope Definition: Collaborate with Scope Owners, Business Analysts, and the client to ensure delivery plans align with the agreed solution scope
- Business Case Management: Ensure the project is tracked to the agreed business case; closely controlled Change Management is key for changes outside the baseline scope
- Risk Management: Identify, manage and mitigate risks and issues during the implementation
- Product Readiness: Navigate the move from implementation to live running and support
- Quality: Provide feedback and data to relevant teams on the quality of deliveries to ensure high quality products and services across implementation activities
- Collaboration: Work closely with internal (including remote) teams and mentor/guided junior team members
- Continual Improvement: Monitor and review implementations processes and drive initiatives to continually improve them
- Key Performance Indicators: Drive improvements across the team and projects to deliver high quality releases
Qualifications
- Proven track record of project delivery within a banking and/or vendor environment
- Excellent organizational and planning skills
- Strong leadership qualities, self-motivated, ability to work across globally dispersed teams
- Ability to work effectively under pressure in a dynamic and fast-paced environment
- Excellent communication skills to interface with business and technology stakeholders at any level
- Great interpersonal skills and the ability to influence outcomes
- Critical-thinking and time-critical problem-solving skills
- Ability to understand and challenge the detail
- Experience managing budgets
- Hybrid work model: in the office 2-3 days a week
Nice to have
- Experience working for a vendor and delivering to 2-3 clients at a time
- Knowledge and use of JIRA and Confluence
- Project Management Certifications such as PMP and PRINCE2 are highly desirable
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone\'s unique perspective.
We are currently accepting applications; LNKD1_UKTJ