Project Delivery Leader

Pegasystems; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading software company in the UK is seeking an experienced Project Manager to join their dynamic team. This role involves managing client projects, ensuring adherence to quality metrics, and delivering on time and within budget. The ideal candidate will have over 9 years of professional services project management experience, a technical degree, and Scrum Certification. This is an opportunity to work with innovative technologies and contribute to successful project delivery in a collaborative environment.

Benefits

Rapidly growing company

Work with innovative organizations

Collaborative work environment

Qualifications

• 9+ years of experience in professional services project management roles.
• Scrum Certification is essential.
• Specialization in industry verticals and customer strategies.

Responsibilities

• Manage and deliver projects for clients ensuring quality and budget adherence.
• Drive account hygiene and maintain contractual documentation.
• Advise and implement Pegasystems delivery methodology and ensure project excellence.

Skills

Project management

Leadership

Client engagement

Agile methodology

Scrum

Education

BA/BS Technical Degree (MBA preferred)

Job description

Join a team that is at the forefront of industry transformation. This role will be a part of our expanding consulting business which provides a fantastic opportunities to work with an industry leading, collaborative and innovative Professional Services team. Pega has been revolutionising the customer journey for millions, working with well-known clients in the region, leveraging cutting edge technology. Pega is The Enterprise Transformation Company™ that empowers organisations to Build for Change® with groundbreaking enterprise AI decisioning and workflow automation solutions.

Picture Yourself at Pega

As the recognized leader in strategic business application by analysts such as Forrester and Gartner, we challenge companies to rethink their business models and empower them to become more efficient, smarter, and customer‑centric. Pegasystems is seeking an experienced project manager to join our dynamic team of Delivery Leaders. Each Delivery Leader actively contributes to the success of all client engagements through industry knowledge, Pegasystems product knowledge, leadership, and project execution skills. The key responsibilities of the Delivery Leaders will include project planning and management, as well as client engagement at all levels within an account.

What You’ll Do at Pega

Typically manage between one and two projects, including Pega, partner, or client‑led implementations.

Deliver engagements to agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI.

Drive account hygiene (timely and accurate contractual documentation, Project Status Reports (PSRs), Engagement Status Dashboards (ESDs), forecasts, and A/R collections).

Act as a trusted advisor to the client on all aspects of Pegasystems engagement, leading communication and providing thought leadership so that the best system possible is implemented.

Advise on Pegasystems’ delivery methodology and how this can be harmonized with a client’s methodology; demonstrate a thorough understanding of Agile, Waterfall, and Scrum approaches to delivery.

Lead and coach staff toward thought leadership and project excellence.

Who You Are

You are a team player with a results‑driven attitude and demonstrated experience in professional services project management. Your industry knowledge and first‑class leadership skills allow you to easily engage with and influence clients. You are committed to successful project delivery and customer satisfaction while maintaining a high level of integrity.

You must be security clearable in the UK.

What You’ve Accomplished

• BA/BS Technical Degree (MBA preferred)
• 9+ years of experience in professional services project management roles
• Scrum Certification
• Specialization in an industry vertical or number of verticals, and a thorough understanding of customer strategies, processes, vocabulary, and trends, and design thinking

Pega Offers You

• A rapidly growing yet well‑established business
• The world’s most innovative organizations as reference‑able clients
• Analyst acclaimed technology leadership in a massive emerging market
• A fast‑paced, exciting, collaborative, and rewarding sales environment within innovative industries

AI in Action

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

Equal Opportunity

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (U.S. only) or comparable regional regulations in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please contact us here or contact (U.S. only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications

GDPR Candidate Privacy Notice

Pegasystems Limited UK Gender Pay Gap Statement

EEO/AA Policy Statement

Your Employee Rights Under the Family and Medical Leave Act

E‑Verify Notice

Employee Polygraph Protection Act Rights

Application

By providing a password, you will become a Pega Digital Community Member and be able to track your application status.