Project Coordinator

STEM Healthcare; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global pharmaceutical advisory firm is looking for a Project Coordinator in London to support scheduling of field visits and communication with freelance field workers. This role requires strong analytical skills, proactive problem solving, and a focus on project quality. Experience in project management and proficiency in MS Excel are essential. Join a dynamic team dedicated to enhancing performance in the life sciences sector.

Qualifications

• Experience in project coordination or management.
• Strong analytical and quantitative skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Support project leaders in scheduling field visits.
• Maintain communication with field workers.
• Achieve project scope and ensure quality delivery.

Skills

Analytical Thinking

Collaboration

Communication

Proactivity

MS Excel

Job description

Support Project Leaders in the UK for field visit scheduling activities by liaising with freelance field workers as per project timelines, geographical spread and field worker availability. While the focus will be on the UK market, there might be a need to support other STEM geographies as per the business requirements.

Responsibilities

• Project set up – Allocate ‘Field Visits’ to ‘Field Workers’ ensuring target numbers are met for each project with an optimal geographical spread.
• Provide a Project Overview to the field worker team detailing: company, product, contact points, FV start/finish dates, briefing date, expected briefing document and workbook, and standardized STEM booking emails and notes attached to the email.
• Communication with field workers – Maintain their own individual tracker for each project (monitored weekly) and invite to project briefing and debriefing.
• Achieve project scope – Ensure the field visits and interviews agreed with the client are achieved for each project.
• During the project – Maintain target numbers by reallocating reps when necessary; provide a weekly update to the project lead and analysis team with initial booking rates, booking completion, and call rate figures; liaise with the Project Leader if issues jeopardise scheduling completion; ensure timely delivery of workbooks to the Analysis Team for client report creation.
• Other responsibilities – Update monthly fieldworker availability with a quarterly capacity forecast; recruit new field workers as necessary; collaborate with other PCs and cover projects in other countries; manage multiple projects simultaneously; demonstrate ability to prioritise, multi-task, and communicate effectively; be proactive in problem solving; work independently or as part of a team; advanced MS Excel skills; ensure quality and attention to detail; engage and motivate freelance field workers; support decision makers with effective options; plan ahead and take responsibility; possess project coordination/management or customer service experience; English proficiency for global coordination.

Core Competencies

• Analytical Thinking: Strong analytical and quantitative skills using data and metrics.
• Collaboration: Effective communication and interpersonal skills at all levels.
• Forward Thinking: Anticipate implications and plan contingencies.
• Prioritisation: Manage rapidly changing workloads.
• Initiative: Proactively identify and complete what needs doing.
• Results and Time Orientation: Focus on goals and deadlines.
• Thoroughness: Ensure information is complete and accurate.
• Decisiveness: Make timely decisions.
• Flexibility: Adapt quickly and calmly to situations.
• Willlingness to change: Implement new processes as required.

Competencies Dealing with People

• Establish Focus: Communicate goals and deadlines efficiently.
• Attention to communication: Ensure information is passed on accurately.
• Persuasive Communication: Deliver professional oral or written communication.
• Build collaborative relationships: Develop and maintain partnerships with fieldworkers and colleagues.
• Interpersonal awareness: Recognise and communicate others’ concerns to management.

About STEM

STEM Healthcare is a dynamic, fast paced global pharmaceutical and life sciences advisory firm with a UK headquarters and presence across six continents. The organisation focuses on accelerating performance in marketing, sales, medical, market access and related areas.

Equal Opportunity

STEM Healthcare is an equal opportunity employer. STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity status, race or national or ethnic origin, age, religion or belief, gender identity or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised.