Project Business Analyst

Culina; Lutterworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics provider based in Lutterworth is seeking a Project Business Analyst to optimize operational processes and support digital transformation initiatives. In this role, you will analyze current workflows, identify inefficiencies, and design improved processes and systems architecture. You will liaise with various stakeholders to gather requirements, conduct gap analysis, and ensure compliance with regulatory standards. This position requires strong analytical skills, technical process knowledge, and an understanding of business operations.

Qualifications

• Experience in process improvement methodologies.
• Ability to communicate complex ideas simply.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop, configure, improve and implement operational processes.
• Assess performance and develop measurement capture processes.
• Ensure compliance with health and safety regulations.
• Support the group's digital transformation.
• Liaise with stakeholders to gather requirements and identify gaps.

Skills

Technical process knowledge

Business acumen

Stakeholder management

Data analysis

Compliance understanding

Education

Bachelor's degree in Business, IT or related field

Job description

The Project Business Analyst blends technical process knowledge with business acumen to optimise operational and back-office practices and systems, analysing current "as-is" workflows, identifying inefficiencies and solution requirements, then designing improved "to-be" processes and systems architecture using data, best practice, mapping tools, and stakeholder workshops to drive efficiency, automation, compliance to regulatory standards, and strategic alignment. Key duties involve gap analysis, requirements gathering, impact analysis, the creation of process maps, the development of business cases, designing high level system changes necessary. Outputs produced will need to be measurable, achievable, consistent with current and future systems architecture, meet business goals, and rolled out in an effective way. The role will involve acting as a liaison between various stakeholders at all levels including IT, central functions and business unit. Key to this role will be to bring to such interactions, a solid knowledge of systems and processes, as well as the ability to translate requirements, changes, gaps and solutions into language that can be understood and appreciated by all stakeholders.

• Develop, configure, improve and implement operational and back-office processes from start to finish, through researching, mapping, and analysing existing operational processes to find bottlenecks, waste and opportunities to improve or automate
• Assess performance, develop measurement capture processes and reports, interpret data, and present findings to management
• Ensure compliance with health, safety, and environmental regulations; implement quality control
• Support the group's digital transformation, including the development of business cases and the effective capture of business requirements, and the coordination of projects to deliver appropriate technical and process solutions.
• Coordination of stakeholders to develop appropriate technical and non-technical solutions, being aware of strategic landscape to ensure that such solutions are achievable and consistent with the group's digital transformation
• Establish project teams to deliver technical and non-digital solutions, interpreting project objectives for the purpose of providing clarity in outlining deliverables, tasks, assumptions and project dependencies
• Liaise with senior management, process owners, IT, and end-users to gather requirements, identify gaps between current/as-is and future processes and systems, and gain buy-in to proposed solutions (technical and non-technical) and proposed implementation plans
• Develop process standards, documentation including technical specifications where necessary, and policies for process management