Program Manager - HR Transformation Project - 12 Months FTC

CBRE; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global leader in real estate services is seeking a Program Manager for an HR Transformation Project. The role involves managing project delivery across the UK & EMEA, ensuring alignment with stakeholders and overseeing various project phases. Candidates should have strong project management experience and excellent communication skills. Opportunities for growth and a collaborative culture await you.

Qualifications

• Proven experience in project management within HR transformation or shared services programs.
• Strong understanding of program governance, milestone tracking and stakeholder engagement.
• Experience managing regional rollouts in a global program context.

Responsibilities

• Own the regional delivery plan for Horizon across the UK & EMEA.
• Manage the project lifecycle from initiation through go-live and hypercare.
• Lead weekly status calls and monthly Steering Committee updates.
• Maintain program dashboards, risk logs, and issue trackers.
• Serve as the primary point of contact for UK & EMEA stakeholders.

Skills

Project management

Stakeholder engagement

Program governance

Organizational skills

Communication skills

Tools

ServiceNow

PeopleSoft

Job description

Overview

Program Manager - HR Transformation Project - 12 Months FTC

Job ID: 236786

Location: Glasgow, London, Manchester (UK)

Area: People/Human Resources, Project Management

About the Role

CBRE is transforming its People Function through ‘Project Horizon’, a global program focused on delivering scalable service centers, streamlined processes and enhanced platform capabilities. The Project Manager will be responsible for end-to-end program management across the UK and EMEA, ensuring timely delivery, stakeholder alignment and operational readiness.

This role is not responsible for change management, training, technology enablement or knowledge management, but will partner with those workstreams to ensure integrated delivery.

What You’ll Do

• Own the regional delivery plan for Horizon across the UK & EMEA, including timelines, milestones and dependencies.

• Manage the project lifecycle from initiation through go-live and hypercare, ensuring alignment with global program milestones.

• Lead weekly status calls, monthly Steering Committee updates and quarterly Leadership reviews.

• Maintain program dashboards, risk logs and issue trackers, escalating blockers as needed.

• Serve as the primary point of contact for UK & EMEA stakeholders, including People Services, D&T and Business Leaders.

• Coordinate across global and regional teams to ensure alignment on scope, sequencing, and resource allocation.

• Oversee go-live readiness including cutover planning, hypercare support and post-launch reviews.

• Track and report on readiness metrics, including staffing process completion and system testing.

• Support resource planning, including hiring and onboarding of regional project support roles.

• Monitor budget adherence and support cost-benefit analysis for regional decisions.

What You’ll Need

• Proven experience in project management within HR transformation or shared services programs.

• Strong understanding of program governance, milestone tracking and stakeholder engagement.

• Experience managing regional rollouts in a global program context.

• Familiarity with ServiceNow, PeopleSoft or similar platforms is a plus but not required.

• Excellent communication and organizational skills.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)