Program Coordinator

Informa Group Plc.; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global business is seeking an Administrative Support Coordinator for its Life Sciences team. The role requires excellent communication skills, proactive organization, and the ability to manage multiple tasks. Responsibilities include maintaining event documentation, coordinating with various teams, and supporting both onsite and online events. This position offers a dynamic environment with opportunities for growth and contribution to successful event delivery.

Benefits

25 days annual leave

Company funded private medical cover

Flexible personal benefits

ShareMatch scheme

Wellbeing support

Qualifications

• Proven ability to work in a client-focused environment.
• Prior experience in a support or administrative role.

Responsibilities

• Manage conference materials and documentation.
• Liaise with marketing and operations teams.
• Attend onsite events as part of the delivery team.

Skills

Excellent communication skills with a customer-focused mindset

Highly organized

Creative thinker

Strong attention to detail

Team player

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses

Job Description

This role is based in our London office

This is a full-time position within the Life Sciences team, where you’ll play a key role in supporting the production teams across our event portfolio. Your contributions will directly enhance the team’s overall effectiveness. You’ll work on a variety of projects throughout the production lifecycle, while managing essential processes such as credits, speaker coordination, and database management.

You’ll also provide administrative support to the production team, ensuring all event documentation (e.g., speaker database, conference agenda) is up to date and that platforms (e.g., web) are consistently maintained. Additionally, you’ll liaise with marketing and operations teams to ensure the smooth processing of credits.

A key part of your responsibilities will include managing the conference Master Data Sheet, covering both live and on-demand content.

This role is ideal for someone who is proactive, highly organized, professional, and outgoing, with excellent communication skills and a passion for delivering outstanding customer service. It’s a great opportunity for someone looking to build a career in events.

Key Responsibilities

1. Event Documentation and Coordination

• Add agendas and confirmed speaker details to the CORE website (50%).
• Follow up with confirmed speakers to verify their details for the Speaker Database, and update word schematics, the database, and the CORE website with contact information, bios, and photos (10%).
• Ensure consistency across all key documents (word schematics, speaker database, Master Data Sheet) and platforms (CORE website), keeping them updated with changes, amendments, cancellations, and new additions. Communicate updates to event stakeholders (30%).
• Proofread the agenda in the final event guide to ensure alignment with the CORE website and event app (10%).

2. Onsite and Online Event Support

• Attend select events as part of the onsite delivery team.
• Manage the online presence for conferences by uploading content (e.g., speaker photos, bios) to the website.
• Oversee and maintain all key conference materials, including word schematics, speaker databases, and pre-event preparation documents.

3. Stakeholder Collaboration and Deadlines

• Work closely with all major stakeholders to ensure timely receipt of information and alignment with marketing timelines.
• Liaise cross-functionally on the conference credit program to ensure attendees receive necessary information and the company remains compliant with credit associations.

Key Metrics for Success

• Ensure all event materials are consistently updated and synchronized.
• Gain a clear understanding of the requirements for a conference producer role.
• Deliver high-quality, deadline-driven work while collaborating effectively with stakeholders.

Qualifications

Skills and Attributes

• Excellent communication skills with a customer-focused mindset.
• Creative thinker with a proactive approach to improving processes and developing solutions.
• Highly organized, with the ability to manage multiple tasks and deadlines effectively.
• Strong attention to detail and a commitment to delivering high-quality work.
• A team player with a “can-do” attitude, eager to learn and grow within the Informa family.

Experience

• Prior experience in a support or administrative role within a fast-paced, high-volume environment.
• Proven ability to work in a client-focused environment, with excellent verbal and written communication skills.

Technical Proficiency

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willingness to learn and use internal platforms, including website and app tools.

Why Join Us?

At Informa, we focus on our audience and their needs, both practical and emotional. This role offers the opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the success of our Life Sciences events. If you’re passionate about events and looking to grow your career, we’d love to hear from you!

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say atLifeAt.Informa.com

Our benefits include:

• Great community:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact:take up to four days per year to volunteer, with charity match funding available too
• Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out:25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a jobhere .

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