Production Trainer/Coach - Dot.com

ZipRecruiter; Alconbury; On-site; GBP 30,000; Full time

Job summary

A leading floral company in Alconbury is seeking a Production Trainer/Coach to onboard and train staff. The ideal candidate will have experience in coaching within a manufacturing environment and strong communication skills. The role offers a salary of £30,000 and a supportive team culture along with industry-leading benefits including private healthcare.

Benefits

Private healthcare

Pension match

Enhanced overtime rates

Qualifications

• Experience in coaching, training, or mentoring within an operational or manufacturing environment.
• Strong understanding of SOPs, risk assessments, and safe systems of work.
• Ability to engage others, give constructive feedback, and motivate teams.

Responsibilities

• Welcome and train all new starters, delivering engaging onboarding sessions.
• Deliver training on new SOPs, followed by practical on-the-job coaching.
• Lead by example by coaching operatives and giving constructive feedback.

Skills

Coaching

Training

Communication

Organizational skills

Job description

Job Description

Production Trainer / Coach – £30,000

Location: MM Flowers Ltd, Pierson Road, The Enterprise Campus, Alconbury Weald, Huntingdon, PE28 4YA

Contract: Full-time, Permanent, (average 38.5 hours per week, 7am – 7pm)

Shift Option:

Wednesday–Saturday

(2-week cycle – Week one: Wednesday, Thursday, Friday and Saturday – Week two: Thursday, Friday and Saturday)

Help Shape Excellence at MM Flowers

At MM Flowers, we know our people are the key to our success. We’re looking for an enthusiastic Production Trainer/Coach to support colleagues across our DOT.Com fulfilment function for leading retailers like M&S and our plant production at Chatteris.

In this exciting role, you’ll deliver engaging onboarding, provide structured training on new and updated procedures, and coach colleagues day-to-day to ensure safety, quality, and efficiency are always at the forefront. By role-modelling best practice, you’ll inspire teams to grow, improve, and deliver excellence together.

What You’ll Be Doing

As a Production Trainer/Coach, you’ll:

• Welcome and train all new starters, helping them settle in with engaging onboarding sessions.
• Deliver training on new and updated SOPs, followed up with practical on-the-job coaching.
• Lead by example – coaching operatives, giving constructive feedback, and inspiring high standards.
• Embed best practices into daily routines, ensuring food safety, hygiene, and brand standards never slip.
• Support our busiest times of year by reinforcing quality under pressure.
• Provide valuable insights by spotting gaps between process and practice, helping us continuously improve.

About You

We’re looking for someone who is more than just a trainer – someone who brings energy, positivity, and a passion for people development. Ideally, you’ll have:

• Experience in coaching, training, or mentoring within an operational or manufacturing environment
• A strong understanding of SOPs, risk assessments, and safe systems of work
• The ability to engage others, give constructive feedback, and motivate teams to achieve high standards
• Excellent organisational skills, with experience maintaining training and coaching records
• Confident communication and facilitation skills, with the ability to engage diverse groups
• A full UK driving licence – essential, as you may need to travel between our sites

Bonus points if you also have:

• Experience delivering onboarding programmes that mix classroom and coaching support
• Familiarity with systems/tools to track learning (LMS)
• Experience supporting compliance with training and competency evidence
• Exposure to continuous improvement

Why You’ll Love Working Here

At MM Flowers, you’ll be part of a friendly, supportive culture with opportunities to grow and develop. We offer:

• Competitive salary of £30,000 per year (paid monthly)
• Enhanced overtime rates to give your pay a boost during busy periods
• Industry-leading benefits including private healthcare and pension match
• A supportive and friendly team culture where your contribution really makes a difference
• Opportunities to grow, develop, and shape the way we train and coach our teams

Ready to inspire, coach, and make a difference? Apply today and become a Production Trainer/Coach at MM Flowers – where teamwork and quality bloom all year round.