Product Risk Governance & Controls Manager

Mastercard, Inc.; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global financial services company is seeking a Product Risk Governance & Controls Manager to innovate and enhance risk management frameworks. This role requires a detail-oriented individual with experience in risk management and regulatory compliance, particularly in cross-border payments. Key responsibilities include driving governance, managing product risk events, and collaborating across various functions to ensure regulatory compliance. Candidates should possess strong analytical skills and experience working with stakeholders in complex environments.

Qualifications

• Experience in risk management and regulatory compliance in payments.
• Ability to manage multi-stakeholder engagements across regions.
• Demonstrated expertise in driving process improvement.

Responsibilities

• Develop and maintain frameworks to identify risks in product lifecycle.
• Lead management of product risk events, ensuring documentation.
• Provide visibility on risk posture and drive control improvements.

Skills

Risk management

Governance compliance

Analytical skills

Stakeholder engagement

Tools

Risk-management software

OpenPages

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Risk Governance & Controls Manager

Overview

The Cross-border Services Global Product Team is looking for a Product Risk Governance & Controls Manager to drive our product management governance forward by consistently innovating and problem-solving. The ideal candidate is detail-oriented, highly motivated, analytical, and possesses a framework-driven mindset-

Role

• Product Risk Framework: Develop and maintain frameworks to identify, assess, and mitigate risks across the cross-border product lifecycle.
• Controls & Governance: Embed risk controls aligned to enterprise policies; monitor effectiveness and drive timely remediation through governance forums.
• Risk event management: Lead end-to-end management of product risk events - detection, classification, remediation, and lessons learned - ensuring consistent documentation and executive visibility as per risk governance structure.
• Reporting: Provide leadership with visibility on risk posture, trends, and remediation; drive continuous product risk control improvement.
• Product regulatory framework: Developing the framework to gauge local regulatory scope of implications for cross-border transactions, i.e. permissions, licensing, use case requirements and other considerations.
• Regulatory change management model: Developing framework for regulatory changes as related to cross-border payments business; work with legal entity and across business to ensure Regulatory Changes are addressed by respective functions.
• Functional Interface: Act as single liaison between Product and functional (Risk, Regulatory, Compliance, Legal, and others).

All About You

• Ability to operate with high autonomy on open-ended problems in a fast-moving, highly matrixed environment, while managing multi-stakeholder engagements across multiple regions
• Experience in risk management, emerging risk trends, governance and regulatory compliance in payments; experience in cross-border payments flows is an advantage
• Understanding of current payment trends and developments from a risk or regulatory perspective
• Ability to challenge established views and assumptions at all levels and facilitate/lead discussions
• Experience working in or with banks, fintechs and/or financial regulators as it relates to payment landscapes
• Demonstrated expertise in identifying opportunities for continuous process improvement, enhancing efficiencies, and streamlining
• Track record of driving outcomes, managing complexity, and influencing senior stakeholders, with strong ownership of complex cross-enterprise projects
• Experience with risk-management software and tools; OpenPages is a plus

Corporate Security Responsibility

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.