Product Manager - Transfer Agency

ZILO; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A UK-based FinTech firm is seeking a Product Manager to lead the development of their core transfer agency platform. This role requires extensive experience in the transfer agency business, particularly within European markets. You will manage the product lifecycle, collaborate with cross-functional teams, and ensure compliance with local regulations. Benefits include enhanced leave, private health care, and flexible working arrangements.

Benefits

Enhanced leave - 38 days inclusive of 8 UK Public Holidays

Private Health Care including family cover

Life Assurance – 5x salary

Flexible working options

Employee Assistance Program

Company Pension

Qualifications

• Extensive experience in the transfer agency business.
• Proven track record in financial services or technology.
• Strong communication skills for technical and non-technical audiences.

Responsibilities

• Manage the product lifecycle for the transfer agency platform.
• Collaborate with engineering, design, and delivery teams.
• Conduct market and competitor analysis for informed product decisions.

Skills

Product management

Communication skills

Problem-solving

Industry regulations knowledge

Stakeholder engagement

Job description

Overview

Join the Future of Technology with ZILO

At ZILO, we're redefining what’s possible in technology. ZILO is the UK-based FinTech specialising in global asset and wealth management software,designed to scale and transform businesses of all types using our own developed AI Technology. Our mission is to digitalise the future of the global asset management industry.

We are a team of experts with decades of combined experience at leading firms globally, who thrive in fast-paced environments and want to shape the future of . Every individual plays a key role in driving progress and making a real impact. We continuously strive to innovate and improve.

Why work with us? At ZILO, you\'ll be part of a dynamic and inclusive environment where creativity thrives. We offer the opportunity to work on cutting-edge technology, collaborate with talented individuals, and contribute to projects that have a real-world impact. We value continuous learning, personal growth, and providing our team with the resources they need to succeed.

About the Role

As a Product Manager, you will play a key role in building and evolving our core transfer agency platform. Your expertise in the transfer agency industry is imperative as you will act as the subject matter expert (SME) on the operational lifecycle in transfer agency and be responsible for translating these insights into clear, actionable product requirements.

Please note that this role is based in London with a requirement to attend our office 2-3 days per week

Responsibilities

• Participate in and manage the product lifecycle for our transfer agency platform, from ideation through to release, ensuring the platform meets business and user needs.
• Serve as the primary point of contact for the transfer agency domain, providing expertise and insights on the operational lifecycle and translating these into product features and requirements.
• Collaborate with cross-functional teams, including engineering, design and delivery, to ensure successful product development and delivery.
• Work closely with stakeholders to understand market needs and translate them into detailed product specifications.
• Participate in developing and maintaining detailed product roadmaps and timelines, ensuring alignment with business objectives and regulatory requirements.
• Drive product readiness and scalability across multi-jurisdictional markets, starting with Ireland and Luxembourg, ensuring compliance with local regulations, operational efficiency, and a consistently seamless user experience.
• Conduct regular market and competitor analysis to stay up to date with industry trends, regulatory changes, and best practices in the transfer agency space.
• Define success metrics for new product features and continuously monitor product performance to ensure alignment with business goals.

Required Qualifications

• Extensive experience in the transfer agency business, with a deep understanding of the operational lifecycle, particularly in European markets (Ireland and Luxembourg).
• Proven track record of managing products in the financial services or technology sectors.
• Awareness of the Software Development Lifecycle (SDLC) and the ability to work within agile development environments.
• Ability to translate complex business requirements into clear and concise product requirements and user stories.
• Strong communication skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders.
• Strong problem-solving skills, with the ability to think strategically and drive product innovation.
• Knowledge of industry regulations, compliance, and operational best practices in the transfer agency space.

Benefits

• Enhanced leave - 38 days inclusive of 8 UK Public Holidays
• Private Health Care including family cover
• Life Assurance – 5x salary
• Flexible working-work from home and/or in our London Office
• Employee Assistance Program
• Company Pension(Salary Sacrifice options available)
• Access to training and development
• Buy and Sell holiday scheme
• The opportunity for “work from anywhere/global mobility”