Product Manager

Unily; Guildford; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading Employee Experience platform company in Guildford is seeking a Product Manager to drive feature development and enhance customer satisfaction. The ideal candidate will have over 3 years of experience in documenting functional requirements and leading projects. This position offers a collaborative team culture, hybrid working opportunities, and a comprehensive benefits package, including a generous salary and commitment to sustainability.

Benefits

Generous base salary

Company bonus

Friendly team culture

Flexible working hours

Modern office spaces

Comprehensive benefits package

Commitment to sustainability

Qualifications

• 3+ years’ experience documenting functional requirements.
• Experience in consulting and working with key accounts is ideal.
• Demonstrative leadership skills.

Responsibilities

• Work with prospect-facing teams to identify feature opportunities.
• Collaborate with Customer Community team on community-led developments.
• Prioritize features based on customer and market demands.
• Prepare documentation for new feature requirements.
• Maintain understanding of market trends.
• Review current platform for improvements.
• Collaborate with development teams during build cycles.

Skills

Documenting functional requirements

Creating wireframes for SaaS

Leadership skills

Job description

About Unily

Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

Job Purpose

As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Product Manager. This role will report to the Head of Product Innovation and work closely with the Product Engineering Team, providing them with specifications of new features and reviewing at various points of the development lifecycle. As part of the team defining new strategic areas of feature development, this role will ensure Unily continues to deliver functional value to our customer base. More specifically, this involves prioritisation of features, input into roadmap delivery, owning the creation of user stories for agreed features, oversight of delivery of features in line with initial objectives, and input into delivery messaging.

Main Responsibilities

The role is not solely responsible for development aspects of features on time and to specification. This is a wider Product Engineering team responsibility that involves different skills and people. Responsibilities will include:

• Working with our prospect facing teams (such as Sales and Marketing) to identify new feature opportunities that will keep us ahead of the competition.
• Working with our Customer Community team to interpret and prioritise community lead developments that will encourage adoption and support customer satisfaction.
• Prioritising features, taking into consideration all elements of demand including existing customers, new customers, and other factors to contribute to our Product roadmap.
• Planning, design, and documentation of the functional requirement for new features.
• Maintaining a good understanding of the market including competition and technology trends that affect our go to market strategy.
• Continually reviewing the current platform, suggesting areas for improvement and change.
• Working with cross functional teams including the development teams to review new features along the build cycles, identify issues and suggest improvements.

Requirements

• 3+ years’ experience documenting functional requirements and creating wireframes for a SaaS product
• Ideally, experience of consulting and working with key accounts
• Demonstrative leadership skills

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.

Why Work For Unily?

In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:

• Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people.
• Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.
• The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.
• Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work.
• We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more.
• Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.

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