Product Manager

Visa; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global payments company seeks a Product Manager for the Account and Wallet team in their London office. The role requires at least 3 years' experience in product management within Financial Services, focusing on internal operational platforms. You'll be responsible for leading delivery in an agile environment, conducting user research, and driving product adoption across various departments. This hybrid position also supports initiatives aligned with Visa's values, offering a chance to impact lives through technology.

Qualifications

• 3 to 4 years experience as a Product Owner or Product Manager, preferably in Financial Services.
• Experience in crafting product visions based on user discovery and market research.
• Capability to translate business needs to technical teams.

Responsibilities

• Lead delivery in an agile environment and convert insights into a prioritized backlog.
• Run user and customer research to map systems and define requirements.
• Partner with go-to-market teams to drive adoption and measure impact.

Skills

Product ownership

Agile methodologies

User research

Data analysis

Business process mapping

Tools

Microsoft Office

Atlassian Suite

Job description

Role Overview

• Role: Product Manager on the Account and Wallet team focused on internal operational platforms reporting to a Senior Product Manager.
• Mission: Decide what to build and why. Convert insights into a prioritized backlog. Lead delivery in an agile environment. Drive adoption and measure impact.
• Strategy and Vision: Research market users technology and competitors. Build strategy and a multi quarter roadmap. Secure stakeholder buy in. Translate strategy into an engineering backlog. Support quarterly and annual planning.
• Discovery: Run user and customer research. Ideate with stakeholders. Map systems and operational flows. Define functional and non functional requirements. Maintain technical documentation. Serve as the domain subject matter expert.
• Delivery: Lead planning execution release and iteration. Prioritize across one or more scrum teams. Keep the backlog transparent with clear dependencies. Support UAT demos training and implementation. Handle feature and product behavior inquiries. Manage cross team dependencies and adjust the roadmap as timelines change. Align closely with engineering and uphold SDLC rigor. Participate in agile ceremonies and mentor new team members.
• Adoption: Partner with go to market and delivery teams on implementation and positioning. Drive adoption across departments regions segments and use cases. Measure and report post launch performance and impact.
• Additional responsibilities: Collaborate with Risk and Compliance including Visa Direct. Support Chief of Staff on communications culture and engagement. Provide administrative support to the senior regional leader. Champion Visa values and help attract diverse world class talent.
• Success measures: Clear and executed strategy roadmap backlog and business cases. High velocity delivery of valuable features. Consistent high quality product development practices and strong adoption.

This is a hybrid position based in London Paddington office. This requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.

Qualifications & Experience

• At least 3 to 4 years proven experience in a Product Owner or Product Manager role, preferably in Financial Services, especially payments
• Experience crafting a vision for your product based on customer or user discovery, market research, and data analysis
• Proven ability to translate business needs to a technical team and translate technical concepts back to business stakeholders, effectively bridging the gap
• Ability to define a product backlog using standard categories such as epics, features, and user stories, with experience making tough trade offs and prioritization decisions
• Experienced in facilitating workshops with senior stakeholders from product, business, and technology
• Comfortable working with agile frameworks and across multiple teams
• Strong business analysis skills, including business process mapping and data transformation or mapping, with experience using tools that support these modeling activities
• Good technical understanding of web applications and APIs
• Domain knowledge in fintech including cross border payments, foreign exchange, payment standards, scheme rules, payment processing technologies, and regulations
• Previous experience in regulatory compliance and financial crime prevention including anti money laundering, fraud, and terrorist financing is a strong advantage
• Experience working with global teams across multiple locations and time zones is an advantage
• Strong experience with the Microsoft Office suite and the Atlassian suite is an advantage

About Visa

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.