Product Business Analyst

Low Carbon Contracts Company; Leeds, Birmingham; Hybrid; GBP 48,000; Full time

Job summary

A leading energy organization is seeking a Product Business Analyst to support the Senior Product Business Analyst in delivering the product roadmap for digital solutions. This role requires collaboration with stakeholders, agile experience, and strong documentation skills. Benefits include a performance-based bonus, flexible working hours, and additional annual leave. Ideal candidates will have a proven track record in business analysis and relevant accreditations. This position is based in Birmingham or Leeds with a requirement for some office attendance.

Benefits

Annual performance based bonus, up to 10%

25 days annual leave plus bank holidays

Up to 8% pension contribution

Employee referral scheme

Qualifications

• Commercial experience in complex change initiatives as a business analyst.
• Proficiency in facilitating requirements gathering sessions.
• Solid documentation skills including writing user stories and business cases.

Responsibilities

• Support the Senior Product Business Analyst in delivering the product roadmap.
• Develop detailed process models to ensure efficient delivery.
• Build strong relationships with various stakeholders for effective collaboration.

Skills

Business analysis

Stakeholder engagement

Agile methodology

Documentation skills

Business process modelling

Requirement gathering

Education

IIBA, BCS accreditation or similar

Tools

Visio

PowerBI

Figma

Camunda

Draw.io

Excel

Job description

Product Business Analyst

Application Deadline: 8 February 2026

Department: Ops Hub

Employment Type: Permanent

Location: Birmingham, England, United Kingdom; Leeds, England, United Kingdom

Reporting To: Senior Product Business Analyst

Description

Contract type: Permanent

Hours: 37.5/week

Salary: circa £48,000 depending on experience

Location: Birmingham or Leeds

WFH policy: Employees are required to attend the office 2 days/week

Flexible working: Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight.

Reports to: Senior Product Business Analyst

Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications.

Role Summary: The Product Business Analyst will support the Senior Product Business Analyst in delivering the product roadmap for LCCC’s in-house digital solutions.

The Product Business Analyst will own the end-to-end progression of specific requirements, from initial discovery with users and stakeholders through refinement and delivery with LCCC’s Tech Hub into operation.

You will play a critical role in shaping the delivery of LCCC’s in-house digital solutions, identifying opportunities for improvement and ensuring that the technical solutions support long‑term business objectives.

Key Responsibilities

Business Analysis & Solution Design

• Contribute to the evolution of the product roadmap
• Develop appropriate documentation (e.g. detailed process models and other suitable artefacts covering functional/non functional specifications) to ensure Tech-Hub have the right information as early as possible to build the foundations for efficient delivery.
• Play a key role at scrum ceremonies, supporting reviews and retros and owning and driving requirements through refinements.

Stakeholder Engagement

• Build and maintain a strong working relationship with various stakeholders (LCCC Tech-Hub, Internal Users / Stakeholders, UI/UX resource)
• Collaborate with cross-functional teams, including internal stakeholders, delivery teams, third-party suppliers and industry bodies.
• Serve as a critical link between technical and non-technical teams, facilitating alignment and mutual understanding while minimising delays and misunderstandings
• Facilitate workshops, teach‑ins and presentations to gather insights and communicate findings.
• Work closely with stakeholders to iteratively validate requirements and ensure alignment with evolving needs and expectations.
• Facilitate User Acceptance Testing sessions, eliciting feedback and comprehensively documenting any bugs.

Continuous Improvement

• Identify opportunities to enhance business processes through innovation or optimisation.
• Contribute to strategic planning by providing analytical insights and solution recommendations.
• Evaluate the impact, risks and value of proposed changes or new initiatives.
• Maintain a continuous improvement mindset with our internal delivery partner (LCCC’s tech-hub)

Skills Knowledge and Expertise

Essential

• Commercial experience of delivering within complex change initiatives as a business, product or strategy analyst, with an IIBA, BCS, or other relevant accreditation.
• Understanding of business process modelling and solution design. Able to create accurate BPMNs, UML and ITIL documentation and other user‑centric artefacts.
• Stakeholder engagement and communication skills, capable of bridging technical and non‑technical teams to clearly define problems and develop effective solutions.
• Experience in facilitating workshops, interviews and requirements gathering sessions.
• Experience in an Agile/Scrum environment.
• Sound documentation skills, including writing user stories, functional specs, business cases, user and process journeys.
• Skills in planning and managing implementation timelines, with ongoing communication and validation of the underlying assumptions.
• Proficiency in business discovery tools and systems, including Visio, Camunda, Figma, Draw.io, PowerBI and advanced Excel, with the ability to leverage these platforms to model processes, manage data, design workflows and create user journeys.

Desirable

• Familiarity with enterprise architecture or data modelling tools.
• Experience of working in the energy sector.

Employee Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include:

• Annual performance based bonus, up to 10%
• 25 days annual leave, plus eight bank holidays
• Up to 8% pension contribution
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Employee referral scheme (up to £1500), and colleague recognition scheme
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on‑call GP service
• Three paid volunteering days a year
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Employee resource groups