Product Assurance Administrator

Southern Communications Limited; Leiston; Hybrid; GBP 50,000; Full time

Job summary

A UK health-tech company is seeking a motivated Product Assurance Administrator to enhance software solutions and ensure compliance with regulatory standards. This role involves supporting product assurance requests, conducting audits, liaising with regulatory bodies, and maintaining compliance documentation. Candidates should exhibit strong analytical skills and attention to detail, as well as proficiency in Google Workspace or Microsoft Office. The position offers a hybrid work model with competitive benefits including 25 days holiday and a learning budget.

Benefits

25 Days Holiday plus an additional day for your birthday

Cycle to Work Scheme

Winter Flu Jabs

Free On-Site Parking

Learning and development budget

£1,000 employee referral bonus

Social benefits

Buy Holiday Scheme

Employee Assistance Program

Discount on Health Insurance

Annual Salary Review

Enhanced Company Sick Pay

Monthly pizza in the office / coffee voucher for remote employees

SCG mobile benefit

Qualifications

• Proven experience in an administrative or compliance support role, ideally in technology or healthcare.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.

Responsibilities

• Support the submission process for product assurance requests.
• Conduct regular audits and risk assessments.
• Prepare documentation for regulatory compliance.

Skills

Experience in administrative or compliance support role

Analytical and problem-solving skills

Attention to detail

Communication skills

Proactive and independent work

Organisational skills

Proficiency with Google Workspace/Microsoft Office

Understanding of UK healthcare sector

Job description

Overview

17:30X-on is seeking a highly motivated and detail‑oriented Product Assurance Administrator to join our growing, vibrant team. In this important role, you will be at the forefront of ensuring our software solutions not only meet regulatory standards but also enhance patient safety and data integrity.

Responsibilities

• Support the submission process for relevant frameworks and product assurance requests, adhering to timelines and key requirements.
• Assist in conducting regular audits and risk assessments to help identify potential compliance issues.
• Help prepare documentation for and liaise with regulatory bodies, NHS trusts, and ICBs to support compliance with their requirements.
• Assist in the development and coordination of training programs for X‑on staff on information governance, compliance, and clinical safety best practices.
• Maintain accurate and up‑to‑date assurance‑related records, compliance documentation, and tracking process adherence.
• Stay up‑to‑date on changes to regulations and industry standards, proactively updating X‑on’s Product Assurance program accordingly.
• Help maintain a strong understanding of information governance and compliance requirements relevant to the UK health‑tech sector, including NHS frameworks, ICB regulations, and relevant clinical safety standards.
• Support the development and continuous improvement of X‑on’s Product Assurance program.

Skills Required

• Proven experience in an administrative or compliance support role (ideally technology or healthcare).
• Excellent analytical and problem‑solving skills.
• Strong attention to detail and accuracy.
• Excellent communication, written and verbal, with the ability to deliver clear and concise information to varied audiences.
• Ability to be proactive, work independently, and manage multiple priorities effectively.
• Strong organisational skills and the ability to meet deadlines.
• Proficiency with Google Workspace/Microsoft Office suite for documentation and data management.
• Foundational understanding of the UK healthcare sector, and a strong willingness to understand/learn about key governance, compliance, and assurance regulations (e.g., GDPR, NHS standards for health‑tech suppliers).

Benefits

• 25 Days Holiday plus an additional day for your birthday/equivalent.
• Cycle to Work Scheme.
• Winter Flu Jabs.
• Free On‑Site Parking.
• Learning and development budget with Professional Qualification Support.
• £1,000 employee referral bonus.
• Social benefits (paid social events).
• Buy Holiday Scheme.
• Employee Assistance Program.
• Discount on Health Insurance.
• Annual Salary Review.
• Enhanced Company Sick Pay.
• Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees).
• SCG mobile benefit.

Location & Salary

Location: Melton (Hybrid) Salary: £50,000 Working Hours: 09:00 – 17:30