Pro Customer Service & Sales Specialist

Home Depot; Newark on Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail home improvement company is seeking members for their Pro Customer Service/Sales Team in Newark. This role focuses on delivering exceptional service for professional customers including contractors and property owners. Team members will assist customers, manage orders, and drive sales through expert product knowledge. Applicants should possess strong customer service skills and the ability to collaborate effectively with their team. Bilingual skills may be an advantage depending on customer needs.

Qualifications

• Strong product knowledge and ability to provide expert recommendations.
• Excellent customer service skills and ability to build relationships.
• Ability to meet sales goals and communicate effectively.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Proactively drive sales and support Pro customer needs.
• Resolve delivery issues and uphold standards of service.

Job description

A retail home improvement company is seeking members for their Pro Customer Service/Sales Team in Newark. This role focuses on delivering exceptional service for professional customers including contractors and property owners. Team members will assist customers, manage orders, and drive sales through expert product knowledge. Applicants should possess strong customer service skills and the ability to collaborate effectively with their team. Bilingual skills may be an advantage depending on customer needs.