Private Rental Officer

Buckinghamshire Council; Aylesbury; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A local government council in Aylesbury is seeking two Private Rental Officers to join their housing service. The role involves negotiating with landlords and providing support to residents under the Council's private rental scheme. Candidates should possess knowledge of the Renters Rights Bill and strong negotiation skills. This position offers the opportunity to make a significant impact in the housing sector, along with a supportive work culture.

Benefits

Flexible working

Health and well-being initiatives

Pension Scheme auto-enrolment

Discounted gym memberships

Qualifications

• Excellent communication and customer service skills.
• Experience in housing or customer support roles.
• Ability to manage multiple priorities effectively.

Responsibilities

• Provide advice on the Council's private rental scheme.
• Negotiate with landlords to secure housing for residents.
• Collaborate with teams to support residents in tenancies.

Skills

Financially astute

Commercially minded

Negotiation skills

Knowledge of Renters Rights Bill

Job description

Are you passionate about making a difference in the housing sector? We are looking for two dedicated Private Rental Officers to join our team within the newly restructured housing service. One of the roles is a fixed-term role focusing on supporting households on the Homes for Ukraine scheme.

In this role, you will provide expert advice and support to customers regarding the Council's private rental scheme, Bucks Let. You will work closely with reputable landlords to acquire quality, affordable properties and support residents into housing. Your responsibilities include signposting to homelessness teams, facilitating social housing applications, managing temporary accommodation, and ensuring compliance with safety and legal standards.

As a Private Rental Officer, you will deliver a high-quality, customer-focused service to a diverse client group, including landlords and vulnerable households. You need to be financially astute, commercially minded, and capable of negotiating with private sector landlords to secure homes for residents in need. Knowledge of the Renters Rights Bill is essential.

Your role will also involve collaborating with internal teams to maintain standards, prevent evictions, and support residents in sustaining tenancies. If you are committed to our values and possess the necessary skills and experience, we would love to hear from you.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths of the previous five councils in the county to create positive change for local people, communities, and businesses. We are focused on the future and committed to serving residents better and providing stronger representation for Buckinghamshire, both locally and nationally.

About the role

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, which can be from home or an office when required. You will be expected to work from the office a few times a week, depending on team requirements.

Other information

Location: Gateway Offices

For further details, contact Rachel Emms-Davies - Housing Options Manager at [emailprotected]

This post is exempt from the Rehabilitation of Offenders Act 1974, and applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

We may close the vacancy early once sufficient applications are received, so apply promptly.

Our values and culture

We uphold values chosen by our employees: Proud, Ambitious, Collaborative, and Trustworthy.

Joining Buckinghamshire Council offers:

• a fair and inclusive culture
• the opportunity to make a real difference
• health and well-being initiatives including Employee Assistance Programmes, Mental Health First Aiders, and workshops
• a unified voice through our Employee Representative Group
• support for career development and progression
• fun activities such as fundraising and social events

We are committed to being an accessible and inclusive organisation, reflecting the diverse communities we serve. We support flexible working to promote a productive and happy workforce.

About the Business Unit

Our Planning, Growth and Sustainability directorate works with partners to shape Buckinghamshire's future, delivering services in planning, economic growth, regeneration, infrastructure, transport, and property.

Our priorities include developing the economic narrative, creating jobs, delivering infrastructure, and supporting community services through responsible land and property use. We are involved in major development and infrastructure projects to benefit residents and businesses.

We recognise and reward you

We value hard work and success, offering benefits such as flexible working, discounts at various outlets, auto-enrolment in our Pension Scheme, Costco membership, discounted gym memberships, and travel discounts with Arriva.