Private Client Manager

Travel Trade Recruitment Limited; City Of London; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading travel solutions company is seeking a Private Client Manager to manage a portfolio of high-profile clients. The role involves planning and coordinating bespoke travel and lifestyle arrangements while providing exceptional service. Candidates should have at least 2-3 years in upscale travel, strong communication skills, and a proactive approach. This full-time position offers a salary up to £40,000, with OTE of £65,000, based in the City of London.

Qualifications

• At least 2/3 years of upscale travel, lifestyle or concierge experience.
• Excellent communication and interpersonal skills to build client trust.
• High level of professionalism, discretion, and confidentiality.

Responsibilities

• Manage and nurture relationships for high-profile clients.
• Plan, book, and coordinate client travel arrangements.
• Provide expert advice and anticipate client needs.

Skills

Upscale travel experience

Excellent communication skills

Proactivity

Attention to detail

Customer relationship management

Tools

CRM/CMS systems

Microsoft Office

Job description

Overview

Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht, jet charter to exclusive access to events and destinations.

Responsibilities

As a Private Client Manager, you will be responsible for managing a small portfolio of clients, providing them with personalised service and expert advice. You will handle all aspects of their travel arrangements, from itinerary planning to booking and other services. You will also proactively anticipate their needs and preferences, offering tailored recommendations and solutions.

• Manage and nurture relationships for a small portfolio of high-profile clients.
• Plan, book, and coordinate all aspects of client travel and lifestyle arrangements.
• Provide expert advice to clients.
• Anticipate client needs and preferences in the delivery of a superior service.
• Maintain the highest standards of professionalism, discretion, and confidentiality.
• Maintain client profiles in our CRM system.

Skills Required

• At least 2/3 years of upscale travel, lifestyle or concierge experience.
• A passion for travel, lifestyle and the delivery of an exceptional service, to exceed a client\'s expectations.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients.
• A proactive and flexible approach, with the ability to handle multiple requests and deadlines.
• A high level of professionalism, discretion, and confidentiality.
• An understanding of the world of ultra luxury.
• CRM/CMS system experience is an advantage.
• Some upscale world travel experience.
• Luxury product and destination knowledge.
• Exceptional service delivery.
• Communication and interpersonal skills.
• Proactivity and flexibility.
• Itinerary planning and booking.
• Problem-solving and decision-making.
• Attention to detail and accuracy.
• Time management and organisation.
• Teamwork and collaboration.
• Research and analysis.
• Customer relationship management.
• Microsoft Office proficiency.

The Package

• Salary up to £40,000 OTE £65,000
• Full-time / Office based
• Some flexibility will be required; the role may involve weekend / evening work

How to Apply

Interested: If you are interested, please click to 'APPLY' or email your cv to (url removed)