Principle Digital Experience Engineer - Nexthink

JR United Kingdom; Bradford; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in Bradford is seeking an experienced Principal Digital Experience Engineer to lead the design and optimization of digital experiences. This role involves managing DEX tools, collaborating with IT teams, and promoting automation across the organization. The ideal candidate has a degree in IT or equivalent, 2+ years with DEX tools, and strong knowledge of ITIL. This position offers a dynamic work environment and the potential for career growth.

Qualifications

• 2+ years experience with DEX tools or endpoint management.
• 3+ years supporting enterprise IT environments.
• Strong knowledge of DEX and network monitoring tools.

Responsibilities

• Lead the Digital Experience lifecycle and manage DEX tools.
• Monitor performance and drive automated self-healing.
• Collaborate with IT and security to align DEX needs.

Skills

Experience with DEX tools

Endpoint management/automation

Knowledge of ITIL and ITSM

Data analysis and reporting

Familiarity with Microsoft 365/Azure

Education

Degree in IT/Computer Science or equivalent experience

Tools

Nexthink

ZDX

ServiceNow

PowerShell

Bash

Python

Job description

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Principle Digital Experience Engineer - Nexthink, bradford

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Client:

Location:

bradford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

Principle DEX Engineer – Digital Experience (Nexthink)

Location: UK wide

We are seeking an experienced Principal Platform Engineer to lead the design, development, and optimisation of enterprise platforms that deliver exceptional digital experiences. This role will shape architecture, monitor performance, and drive automation to ensure high-performing, user-focused services. Our client's International IT Department is driving innovation , with 450+ technology experts supporting 7,500 colleagues worldwide.

Key Responsibilities

• Lead the Digital Experience (DEX) lifecycle: needs analysis, persona mapping, reporting, and continuous improvement.
• Manage DEX tools: selection, deployment, configuration, reporting, vendor management, and integration with IT systems.
• Monitor performance, adoption, and sentiment; drive automated self-healing and behavioural change.
• Collaborate with IT, security, operations, and HR to align DEX with organisational needs.
• Support incident management, create knowledge resources, and ensure endpoint compliance and optimisation.
• Promote digital dexterity, automation, and agile working practices across the organisation.
• Mentor technical staff and champion best practices.

Skills & Experience

• Degree in IT/Computer Science or equivalent experience.
• 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX)
• 3+ years supporting enterprise IT environments.
• Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python).
• Data analysis and reporting expertise; ability to identify trends and take action.
• Familiarity with Windows, macOS, Linux, IAM, and endpoint security.

Fore more information, please apply or reach out directly to